Rufina Palm Bliss

FOR GOD SAKE PLEASE AVOID THIS HOTEL This Hotel rooms were so small (even in premium) and we had 3 members in our family with an extra bed requirment. When I asked at the reception how the third bed would be accommodated in such a small room his reaction was VERY RUDE and ARROGANT and he had even raised his voice on me. They have rooms at basement two which was very dingy.The next day we had to leave the hotel early as we wanted to cover Sky bridge before we had to catch up our flight at Bagdogra in the afternoon. We had requested for an early breakfast which the hotel refused and instead offered packed one. But the hotel was so inhuman and gave just one slice of bread sandwich a cake and juice. Overall it was a worst experience. PLEASE AVOID THIS HOTEL

Didn't get a room with view when booked through mmt. Rooms are clean. Staff are attentive. Food was average, can skip. There are nearby options for food.

Stayed in rufina plaza for 3 nights in pelling. Nice location but a felt a bit overpriced for 2500 on balcony room. If you get for 2000 rupees then go for it. Breakfast was not so good but the good part is the host regularly ask for feedback and corrects them. Liked the stay

Location is good price is around 2200 for balcony room which could be around 1800. Breakfast was not good but you don't have other options also nearby.

Condition of the room is very good. Overall hotel is clean. Price of food items are high and quantity is not enough. Quality of chinese food is not up to thar mark

nothing special to mention, booked three rooms, given 2 rooms at second floor and one room at basement, why make such combo when a family booking in combo, if you call reception after 9 for water no one will pick up, at restaurant the manager is ever angry, the car came at morning none called, even gave wrong info to the driver, its more like govt employee behavior, roof is there, view is awsome but a chair table is not even there, food its ok.