Best Hotels near Mandel Public Library of West Palm Beach, West Palm Beach

The hotel can use some maintenance upgrades. Has the benefit of an airport shuttle which was nice. But I did notice a few things that can use attention. The staff is always nice here; After all, with 80 degree weather in early January, there's not much to complain about in the dead of winter. The gardens are not much to admire. restaurants and entertainment in the city. In fact, one can safely walk to this place or take the shuttle from the hotel.

We just returned from a lovely month at Hampton Inn WPB Central. At check in we were warmly greeted and recognized as Diamond Hilton members by Dejon and Jean. Throughout our stay they were both warm, welcoming and helpful. Also greeting us upon arrival was the Sales Manager Joanne Schroeder, happy to see we arrived safely and making sure that check in went smoothly and that we were happy with our accommodations. Our suite was large, very clean, bright and well furnished. The refrigerator could have been a little larger with a more adequate freezer section, but we managed nicely with what we had. Elande of housekeeping was wonderful and did a great job cleaning our room. Breakfast was more than adequate with many choices. A suggestion might be to serve a variety of yogurt flavors instead of one flavor that has to be hand spooned out of a large bowl. Also, decaf coffee would be a nice addition to the regular coffee left for guests in the lobby throughout the day. It is only there during breakfast. The kitchen staff, Kari, Maria and Clifford, all did a marvelous job replenishing items as well as keeping the dining and kitchen areas clean. The hotel is constantly being cleaned and updated. We did not use the pool although it was lovely. Unfortunately, the noise from the nearby road was not conducive to rest and relaxation. On the plus side, the Hampton Inn is connected by a very short path to a Hilton Garden Inn and we were welcome to use the pool there which was very nice and quiet. The gym is excellent with new and updated equipment. We would like to thank all staff members in every capacity for their kindness to us. They are all professional and an asset to Hilton hotels. If it were possible, I would give this hotel 10 stars and highly recommend it for a short vacation or an extended stay. We are looking forward to returning next year to experience Hampton Inn hospitality once again.

In all fairness, the hotel is still good, but there is a flaw. It can be called fraudulent propaganda if it is more serious: it is clear when booking that there is a free airport shuttle bus. But when I got to the Palm Beach airport, I called and told you directly that I didn't.

I was very disappointed in this stay. The rooms are not clean. Very poor housekeeping here. The first room we were given had underwear on the floor and white power substance on the carpet! We immediately went downstairs and asked for a new room. Based on the under on the floor and white powder on the carpet, it was clear the room couldn't have been vacuumed or mopped. The new room was still dingy looking. This is very much an outdated hotel. The iron didn't work, nor did the fridge. We had a two room suite with one thermostat. The living room area was blowing cold air while the bedroom was blowing heat. No way to fix this...the hotel customer service brought us a new iron but nothing was done about the fridge or air during our stay. When my husband asked to speak to a manager, they said the customer service manager had to address these issues but wasn't there. We never received a call back or any follow-up. My husband called back two days after we got back home and ended up speaking to someone in accounting who was able to offer a credit, which we appreciated, but shame on the hotel staff there for not fixing the problem and giving us the run around. This hotel isn't worth the nightly rate, unclean and broken.

The hotel is very new, super wide and comfortable room. Well equipped with fridge, microwave and coffee maker. Super nice and clean bathroom. All very cozy, comfortable. We stay for three nights. The hotel is well located, easy access, close to the West Palm Beach airport and about 10 minutes' drive from the beach. Super recommended!

DON'T EVEN THINK ABOUT STAYING HERE! From the internet photos, and from the outside, this facility looks like many similar hotels . Checking in, it seemed unusual that the attractive lady in front of us was paying in cash. When we drove around the building to our room, there was a suspicious person just sitting in the vehicle next to our parking spot. I realize ”suspicious” is totally subjective, but sometimes your ”gut” tells you. There were very ”sketchy” characters walking about the back parking lot, and we noticed a sign warning that ”ski masks” were prohibited -- i.e ones that might be used for criminal activity in warm and sunny south Florida. Walking into our room, we noticed that the metal door had large ”bang” dents -- as if someone tried to use a hammer to gain entry. The room had two beds, but only ONE pillow on each, and only a sheet with NO COVERS. Might the room be used for ************? There were cigarette burn marks on the one small table. It looked like a slum. It took only a minute for us to turn around and go fast to the office for an immediate cancellation. We are only glad we had this bad experience in DAYLIGHT. I have been around many blocks. But I would not like being here after dark!

This is an iconic hotel that is in the prime location. I had the best Palm Beach experience! I highly recommend the Colony and their signature restaurant Swiftys. The rooms are adorable and the bar scene is fabulous! I love the Pop up shops as well!