Embassy Suites by Hilton West Palm Beach Central

The most comfortable bed I've experienced in a hotel. The staff was very helpful and friendly. The surrounding area did not appear as upscale as the hotel itself though.

Hotel is in desperate need of renovation. They have no food service during the day..the restaurant/bar does not open until 5:30. The rooms are very old and housekeeping never came to our room and we were in need of towels and washcloths. But I will say that the front desk staff is very friendly with excellent service!

Although we were only there for less than 12 hours, the hotel was perfect for us. Conveniently located near the airport, the room was spacious, clean and comfortable. Breakfast was way better than expected.

Loved the free drinks at happy hour as well as the free buffet breakfast. Room was great. Service was excellent.

Jessie at the Front desk - 5 stars! Great location - strange set up. Bar/restaurant hours extremely limited - you also can not order from the bar if eating at the restaurant - but, you can eat IN the bar off the restaurant menu. We had a lovely corner suite (beware of the blinding lights from the Gulf simulator!). For being next to the elevator and airport, room was quiet! A/C was broken - they fixed it. Tiny ants everywhere in room - front desk just said "sorry".

It was ok. But considering price paid the property wasn’t as clean as hoped. The kitchenette sink didn’t work properly. The faucets were too tight. The room overall felt like it needed work and maintenance

Loved this hotel that we booked on the spur of the moment. It’s an Embassy but suite was roomy, room clean, buffet hot and cold breakfast included, evening happy hour included. Staff was helpful and prompt.

The property is conveniently located by the airport. It’s clean and the view from my room was beautiful. I also love breakfast and the welcome reception every afternoon.