Red Roof Inn West Memphis, AR

Red Roof in West Memphis was a great place to catch a good night's rest on a long trip. The property is a little run down but was very clean. We were greeted by a very pleasant and helpful staff member. If the need ever arises again, we will be repeat customers for sure!

These are exterior access rooms. I was given a walkup on the very end. It turned out to be a smoking room. I called and asked if there was a non smoking room and there was, but I had to carry luggage back down and go all the way back to the desk. I was tired when I checked in and did not ask, but the desk should have asked me smoking or non. The room was pretty nice/new, except for a cigarette burn on the duvet, but it did not smell like smoke at least. They charge you $50 deposit, refundable supposedly when you leave. I used a credit card for the deposit just in case I needed to dispute anything. I mentioned the refund upon checking out, and it was refunded pretty fast, whereas the night clerk said it could take 5 days. Okay choice for a cheap hotel, but I could never stay in a room that smelled as bad as that first one did. Neighborhood seems a little iffy.

Great stay, both clerks I talked to to check in and out with were very lovely. Room was very clean and comfortable, you could hear footsteps from the upstairs room, but it honestly didn't bother me too much. Definitely will come back here if I'm going to Memphis again!

Beds are hard as a rock and walls/floors thin so you can hear everyone walking upstairs. No big deal unless the upstairs guest check in at 2am. We ended up leaving then since we couldn’t sleep any way. Motel is really rundown.

Great place to stay! It was wonderful! After the night before in Tallahassee, I wanted to check the room first. Calvin was thrilled to let me look at it, and the room was nearly perfect. The people were friendly, the room was clean, and it was a comfortable room. Now if they could just do something about holdup coffee...

The “gentleman “ at the front desk should probably not be in customer service. He would probably be suited as the intake person at the jail. Not friendly or accommodating. This is not the first time I have dealt with him. I realize that due to location he has to deal with some less desirable people, but he may not be the right person for the job.