Reef Resort Motel

Good stay. Convenient location. Quiet area which was great.

What a Horrible Place! From the time you book in and enter your room, it sends shudders down your spine as you are entering the 1990's. The place is so old and run down it's not funny. I used to stay here in the late 90's and found it warm, comfortable and clean, but nothing could be more further from reality. Nothing has been spent of this property since then or that's what it looks like. Restaurant closed due to covid? Thought Covid issues stopped 12-18 mths ago. Advertised Breakfast, no such luck. Owner advised to go across the road to pub. Rooms - Oh dear! I really don't know what to say other than Keep Clear! Couldn't even have a coffee as they didn't supply any milk, tried calling reception and visited reception, but doesn't open until 10am!!! The towels supplied also looked like they were used since the 90's as they were thin, rough on your skin and scraggly. These was even a wet towel left behind the door. Shower only had enough pressue to trickle out & when someone else turned their water off, you only got extra hot water not pressure. Great when your rinsing your hair & water turns hot. Soap holder broken off and laying on shower floor. I now understand why most other Motels along this ***** were booked out & this one had plenty of vacancies. Never Again! Only reasonable point, the bed was comfortable.

Great room, a couple of small issues, no plug for the bathroom sink also no door handle to close the shower screen when i hopped in the shower. A in all. A very good place to stay.

Like - Central location, easy access Dislike - update if linen and room could do with an update.

I don't mind dated and tired in this price range ($109) as long as it's clean. Unfortunately this wasn't the case here. Toilet and shower were in need of a really good clean. No maintenance - the soap rack was hanging off in the shower which could have been easily fixed. We booked for 3 people, only 2 towels provided. No hairdryer. Uncomfortable beds with no extra pillows or blankets. Real improvement needed here.

The property very dated curtains had holes no crockery and went to reception to get some was told see the man in number 5 seriously very poor service.

Disappointing to see the ceiling of the bathroom covered in mould. I will be requesting a refund from the manager later today. It’s very sad to see that the property is not maintained to Australian standards. I have photographed this also for reference.

There was nothing in the room, no plates, no cutlery, no tea towel, no detergent, had to ask for an iron, the ironing board was not real safe. There was also an open bottle of milk in the fridge so do wonder if the room was actually cleaned. Would not stay at this motel again.

Friendly reception very cleanand convenient to local shops