West Jakarta Cengkareng Hotels

This hotel is about 25 mins from the airport, the journey back to the airport is little shorter, about (20 mins) due to favourable freeway access. The hotel facilities are great, including a rooftop pool (super clean) and an excellent gym. There is a range of deckchairs and comfortable lounges. Most importantly, this hotel is connected to a shopping centre with range of restaurants including fast food (Burger King) and more refined options, including Chinese and Japanese restaurants. The mall also has a large supermarket (ground level) and Uniqlo chain store. In addition, there is another low cost shopping mall, just across the freeway, accessed via pedestrian pathway. (a 5 minute walk) This is great for clothing at super bargain prices. Staff at the hotel are very helpful and obliging. The rooms have all the essentials and my room (on the 15 floor) is also had great city views. Internet connection is fine and TV channels are OK, but there is no BBC and CNN. My only concern is the bathroom. The bathroom is very tiny and there limited bench space for your own toiletries. In addition, when the taking a shower, the water floods the bathroom floor, hitting the toilet. You need to use bathroom towels to mob the floor, after a shower. A simple shower curtain is required here. The toilet roll holder is difficult to access, (behind you) meaning you need to remove the roll to use. I booked this hotel last minute and therefore my hotel room rate was a little expensive compared to other options. Still, overall, I would recommend this hotel for its shopping mall, the fantastic swimming pool, and overall quality of hotel (despite the bathroom issue).

We stayed at this hotel twice in the last 3 weeks. On both stays, the hotel mixed up with the parking arrangements which caused us needing to pay for the parking on the first exit from the parking. Though this caused a little bit of inconvenience, the parking fee was refunded on the same day. The breakfast selections were great and the foods were delicious. The dinner included in the package was also wonderful. The only hiccup was when one of the restaurant staff accidentally threw away a full cup of coffee that I ordered from somewhere else. The staff was very apologetic and offered to make a new coffee to compensate it. Of course the restaurant coffee was not as good as the favorite coffee we bought elsewhere, however, we appreciated the kind gesture from the staff. We were sure it was not done on purpose. Overall, the stays were quite pleasant and the staff were all very friendly.

very cool city view. plus the rooms are very clean the staff is also very good

The staff good, the room clean, and the location is good and nice

Room was unclean. Hair, baby cockroaches and stain on the sheets. But amenities was great. We had ironing board. Washer, and all the kitchen utensils prepared. Owner was really nice and offered to clean the room again however we were going out and didn't agree to the re cleaning. She also offered to send us grab food to apologise. Over all really really good stay. If you can overcome the above flaws. Had a good experience over all 👍🏻

comfortable place fast service

Very fast checkin… good courtesy from staff staff friendly and helpful good job guys i will return back my stay in Jakarta