RadziRamli
January 30, 2025
As when I check in I will expect the location is a walking distance to tanah abang , but it is not. From the hotel to Indonesia Plaza takes me about an hour. It about the same from Thamrin city to hotel . Even worst with the heavy rain. I was given the room with high floor as requested , but not their initiative. This is due to the executive floor located on the higher floor . Floor 10 & 11. I was check in at level 10. Everything is very basic . Just wonder if executive room just like this , what about normal room? It's nothing special. I look out of the window. Wow I get a rusty top of neighbourhood houses view. OMG. I really can't take it. Ask for room change. Transfer to another wing , nothing much different. Just tired of pulling my luggage from one to another room . I surrender. Just take it in the next room. With the executive floor guest entitlement I only been informed I can access yo club lounge from 5 pm to 8 pm for a pre dinner cocktail. That's all. On the last day before check out I asked the receptionist , can I consume my breakfast at executive lounge, since I saw they set up breakfast up there. Spontaneous she said no. I was shocked , so they set up breakfast at club lounge for who? My room just opposite club lounge entrance , on the way back to my room I stop by at the lounge and ask the staff there whether I can take my breakfast there? She politely reply yes. I entitle to consume my breakfast there. I am confused. The cleanliness opss I have no comment enjoy the picture that I attached. Let the picture tell you what the cleanliness level is. Location of the hotel you will find nowhere to go. The selection of food for breakfast might be luxury to the local . Not me. I don't know how to appreciate hard bun and cold Danish pastries and of course I dare not to take local food since I still have 3hour journey to travel. Oh yes! I did not get my wake up call since the phone faulty.