Grand Tropic Suites Hotel

Grand Tropic Suites Hotel Reviews

Grand Tropic Suites Hotel

Letjen S. Parman St No.3, RT.12/RW.2, North Tanjung Duren, Grogol petamburan, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11470, IndonesiaView Hotel Details
Grand Tropic Suites Hotel
Grand Tropic Suites HotelGrand Tropic Suites HotelGrand Tropic Suites Hotel
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Grand Tropic Suites Hotel Guest Reviews

3.8/5
Good
140 review
Verified reviews
Location4.0
Amenities3.5
Service3.8
Cleanliness3.8
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All reviews(140)
Positive reviews(119)
Reviews with photos/video(24)
Awesome stay(14)
Large rooms(10)
Friendly owner(8)
Great value for money(7)
Near shopping area(7)
Convenient for shopping(7)
Strange smell in room(5)
Easy to get around(5)
Negative reviews(21)
̈
Business Suite
Stayed in Oct 2024
Solo travelers
15 review
3.7/5
Posted on Nov 4, 2024
Great location but a pretty old building with dated furnishing and facilities. Bathroom was unfortunately very old with visible stains in the bath tub, floor, walls.
Sunil
Executive Suite
Stayed in Sep 2024
Business travelers
1 review
3.5/5
Posted on Sep 6, 2024
Nice place between airport and city, location better for business people to balance work time and shopping etc.
이딲구 자자
Business Suite
Stayed in Jan 2025
Solo travelers
14 review
4.7/5
Amazing
Posted on Jan 18, 2025
The size is a little small, but the space composition is good, and the building feels a little old, but it seems to be well managed. The road in front is a one-way street, so the access is a little disappointing, but it's good enough.
Response from Property: Dear our valued Guest. Thank you for your thoughtful feedback. We're glad to hear you appreciate the space composition and the well-managed condition of the building. While we understand that the one-way street may present a slight inconvenience, we're pleased that overall, the property meets your expectations. Your input is valuable, and we’ll continue to explore ways to enhance our guests’ stay. We are very happy to welcome you back to the Grand Tropic Suites Hotel.Regards,Management
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Café Tichy Wien
Deluxe Suite
Stayed in Dec 2024
Travel with friends
85 review
1.0/5
Posted on Dec 12, 2024
Very bad smell in the room, cockroaches everywhere, dont book it! WiFi doesnt work at as well.
Response from Property: Dear. Mr. Café Tichy Wien / Mrs. Mumu, Melani,We would like to address the review you have shared across various platforms regarding your recent stay with us. Unfortunately, the experience described in your review does not reflect the high standards of service that we are committed to providing at our hotel.We understand that feedback is important, but we are concerned that your review may create an inaccurate impression and could negatively impact our reputation. We have always strived to ensure the highest level of comfort and satisfaction for our guests, and we regret that your experience did not align with this.If there were any specific issues during your stay, we would appreciate the opportunity to discuss them further and resolve them. Your feedback is valuable, and we are committed to making sure all our guests have a positive experience.Thank you for your attention.
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MOSTAFA MOHAMED NIAZY MONIR NIAZY
Deluxe Suite
Stayed in Dec 2024
Travel with friends
126 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very good and big room and nice for family stay with kids there have swimming pool too
Wohenwochixin1
Royal Suite
Stayed in Sep 2024
Business travelers
102 review
5.0/5
Outstanding
Posted on Oct 2, 2024
It’s super nice and clean. It’s close to orchard road , so convenient. Very nice they gave me a free upgrade
Saninusi
Business Suite
Stayed in Apr 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Excellent location and clean accommodation. Quiet and full privacy.
Guest User
Business Suite
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
It is great to stay and value for money and it is near to mall as well. Recommended
Muhammad Rifky R
Family Suite
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Dec 21, 2024
I was there on ramadhan, and very close to istiqlal mosque
De Juno
Business Suite
Stayed in May 2024
Solo travelers
9 review
3.2/5
Posted on May 25, 2024
Amenities so terrible... they didn't provide mat in bathroom 2nd day... must deposit 500k idr only cash or credit card (this made me feel dissapointed cause the amenities or inside the room NOTHING AT ALL quality goods and valuable goods!!!
wen
Deluxe Suite
Stayed in May 2024
Solo travelers
36 review
3.2/5
Posted on May 23, 2024
The low score has reasons. It Looks like a good deal, but the poor management makes you feel just a waste of money. The senior management needs to make a change to avoid getting worse feedback in the future
Guest User
Business Suite
Stayed in Nov 2023
Business travelers
4 review
1.7/5
Posted on Nov 19, 2023
This is the worst place I've ever lived! The professional level of the front desk staff is very low, and only one Chinese woman is acceptable during the day. We checked in that day and found a huge difference, the ground tiles are active, to the front desk coordination actually waited for 2 hours! The male staff did not tell us the result of communication after answering the phone call of Trip staff... Tell us when we ask! Trip paid for the upgrade for the next two days, but we spent the first two days living in squalid conditions... This is a very good choice for those who are not afraid to get angry or like to get dirty.
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Lisna Elisabeth
Family Suite
Stayed in Jul 2024
Family
1 review
2.2/5
Posted on Jul 7, 2024
Service is low and cleanliness is low too. but the pool is very good.
cobrabart
Business Suite
Stayed in Jul 2023
Business travelers
34 review
4.0/5
Very Good
Posted on Aug 6, 2023
Firstly, I must commend your outstanding staff members. They were friendly, attentive, and provided exceptional service throughout my stay. Secondly, I was impressed by the cleanliness and overall ambiance of the hotel. It was evident that great care is taken to maintain the premises to a high standard. Lastly, the amenities provided, such as the gym and restaurant, were top-notch and greatly contributed to my overall satisfaction. Thank you for providing such a pleasant stay. I will gladly recommend your hotel to others.
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Michael Fintan
Family Suite
Stayed in Oct 2023
Travel with friends
60 review
1.7/5
Posted on Oct 29, 2023
Its a total mess -I booked a family suite -first impressions bad -person checking me in would not give me second key card-explained my friends all Indonesian would go out night time etc-just reply " Management policy" -got to room its not a Hotel its a "Cow Shed" -a total disgusting place -kitchen just fridge -no stove -no nothing -balcony locked and totally delapidated -hard to imagine how this is called a Hotel -hard to imagine how CTRTIP after being their Diamond Member 17 years-yes 17 years -lived and worked in China a long time hard to imagine how Ctrip treating me this way -DISGUSTING - but "Hotel" a dump -just for low spending Chinese -they are just exploiting this market - but good ending checked out after 15 minutes -dont want to stay in cow shed -Ctrip sadly and of course "management" -still wont give me my money back -stupid decision -but please book if you want to offend your friends -want to have animals stay etc.-but an really truly awful place
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