Platinum Royal Mediterania West Jakarta

From the beginning, CI was not pleasant, had to wait in the lobby for almost 1 hour.. Even though since I was on the way, I had confirmed that I was on my way to the hotel.. When I arrived at the room, it was very much beyond my expectations, the room was very much not in accordance with the picture. The room was very narrow, and all the furniture in the room was not the same as the picture. I don't know where this apartment photo was stolen.. In the description, 1 room has 2 double beds, and the first room has 1 double bed, it turned out not to be like that. It's better to include honest photos so that we as guests are not disappointed. Frankly, I am disappointed and want to book again through trip.com, afraid that an incident like this will happen again. In the shop next to me, I have never experienced an incident like this, all the pictures they put up are real as they are. Hopefully trip.com will be more careful in accepting joint. Because we booked through trip, so I am also disappointed with trip. Thank you