Crowne Plaza Heathrow by IHG
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in West Drayton

Crowne Plaza Heathrow by IHG

Stockley Rd, West Drayton, Greater London UB7 9NA, United Kingdom
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hotel overview picture
Amenities
Indoor swimming pool
Fitness Room
Parking
24-Hour Front Desk
Bar
Tennis Court
Restaurant
Café
All Amenities
Property Description
Experience an abundance of unparalleled facilities and features at Crowne Plaza Heathrow By IHG.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in London. Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Crowne Plaza Heathrow By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at Crowne Plaza Heathrow By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Crowne Plaza Heathrow By IHG. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
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8.0/10
Very Good
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 23 Reviews
Surroundings
Metro: Heathrow Terminal 2 & 3
(3.9 km)
Metro: Hounslow West
(7.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room
1

Standard Room

2 Single bed or 1 Double bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
Room With Double Bed-Non-Smoking
8

Room With Double Bed-Non-Smoking

1 Double bed
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
Premium King Room with Lounge Access
3

Premium King Room with Lounge Access

1 King bed
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
Double Room with Sofa Bed
5

Double Room with Sofa Bed

1 Double bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
Wheelchair Accessible Room
5

Wheelchair Accessible Room

1 Double bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
Deluxe Room
6

Deluxe Room

2 Single bed or 1 Double bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
1 Double Bed Crowne Club Non-Smoking
4

1 Double Bed Crowne Club Non-Smoking

1 Double bed
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
Premium King Room With Lounge Access
1

Premium King Room With Lounge Access

1 King bed
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
2 Double Beds Standard Accessible
3

2 Double Beds Standard Accessible

2 Double bed
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
Two Double Room
8

Two Double Room

2 Double bed
Has window
Non-smoking
Daily housekeeping
Hot water (24 hours)
Stair-free main entrance
Room Details
Check Availability
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Guest Reviews

8/10
Very Good
23 reviews
Verified Reviews
  • Cleanliness8
  • Amenities8
  • Location8
  • Service8
Average for similar properties in West Drayton
Most Mentioned
S‍p‍o‍o‍k‍y‍0‍7‍4‍1
July 8, 2024
It's a convenient hotel that upgraded us to a suite so we had access to tbe upstairs bar with free drinks and snacks where we were served by the friendly waitress Michelle. The room its self was quite big due to it being a suite but the furniture was scuffed and had marks on them there was also some hairs in the shower when we first arrived. Overall it's a good hotel with a nice chill bar atmosphere on he bottom floor however some furniture needs replacing as its worn.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 30, 2024
Booked one night before and after our flight to the Maldives, staff went above and beyond to help us celebrate a birthday and take care of any needs we had. Clean rooms and wonderful service, adjoining suite and standard room to sleep 5 with a lounge is amazing for families with so much room. Beds were SO comfortable! We will be back!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 14, 2023
Excellent service from check in to check out. Upgraded to canapés and service from Mihaela fantastic, would definitely stay again, on route home to Australia. Room very comfortable, clean, towels soft, shower and products 10/10. Ease from terminal 4 from walk way a bonus.
C‍h‍r‍i‍s‍t‍i‍n‍e‍ ‍G
July 22, 2023
If you are an IHG member be aware you won't get the IHG welcome and have to challenge for your point!! Email after email as no one will call you back. Told via email by Crowne Plaza 'customer services' to contact IHG direct to resolve!! Not happy as it was due to their incompetence when checking me in!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2023
Worst hotel stay of my very well travelled 44 years. Sleep in the hallway at Heathrow first. Sleep on a bench at the park. Heck, sleep on the plane. At least you won’t feel like you are in genuine danger. My experience so far: 1. False fire alarm at 1 am. People running screaming through the halls. Staff going door to door to wake people up. We met a fireman from the USA on our way out who told us that with no smoke and no fire anywhere it was obviously a false alarm. Two minutes later other guests confirmed this. 2. Within 2 minutes of our arrival, I went to use our restroom and the deadbolt - which I did not touch- managed to latch the bathroom door and catch. The bolt then broke - it just spun and spun but would not release. Luckily I had my phone. Less luckily there was no service in the bathroom and their Wi-Fi wasn’t working properly, so I had no way to call anyone for help. Luckily I was traveling with my husband, who tried to call the front desk. They didn’t answer. He had to go down to the lobby to get maintenance while I was literally trapped for about half an hour. What if I were a single traveler? What if it was the middle of the night? Good, what if it were during the false fire alarm when everyone was running around literally screaming and I couldn’t get out of the damn bathroom? 3. When I complained about literally spending half hour trapped in their bathroom, the manager offered me drink coupons. When I explained that a. I paid for club level so I already got free drinks and b. I do t drink, she explained that I could use them for a soda. 4. I spent a lot of time in that bathroom. I got to see how dirty it was. At least two ***** hairs and some dirt film in the bathtub. 5. Some rooms - top category, top price - look out into a hallway. 6. We requested twin beds for our two teenagers. They gave them a king. Easy fix, but said children for a view outside while we got the hallway view, then had to call service to separate the beds after a long day of traveling. There’s more, but it’s after 1 am and I have a 10 hour flight with a sick child in the morning. Excuse any typos, I’m exhausted and typing on my phone.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 16, 2023
Close proximity to London Heathrow Airport. Very nice, full service hotel with a restaurant that has good food variety. The rooms are very well designed, spacious, clean, and comfortable. The hotel is quite new, and the structure is divided into a Crowne Plaza and a Holiday Inn.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 9, 2023
I always stay at Crowne chain, and recently often choose T4 because of attentive & friendly staff at the breakfast venue and lounge in comparison with the same chain nearby. Especially at lounge they often speak/ask me wanting something to drink and then drinking much more than usual.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 7, 2023
Excellent service and great facilities. Good understanding and procedures for food allergies and intolerance. Lovelly menu and good choice. Nice clean and well presented rooms. Good location for Gatwick.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2023
Sandra in the restaurant was great - very friendly and helpful. Large airport hotel but her service was exceptional. Hans from Mauritius in the bar was very good too! Great hotel so convenient for terminal 4

Services & Amenities

Indoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Parking is available On-site parking.
Transportation
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: £20.00 (approx. NZD 45.27) per pet per night

Service Animals
Service animals are allowed on request

Paying at the Hotel

Property Description

  • Opened: 1973
  • Number of Rooms: 465
Experience an abundance of unparalleled facilities and features at Crowne Plaza Heathrow By IHG.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in London. Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Traveling with minimal baggage is achievable at Crowne Plaza Heathrow By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at Crowne Plaza Heathrow By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Crowne Plaza Heathrow By IHG. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Frequently Asked Questions

What are the check-in and check-out times at Crowne Plaza Heathrow by IHG?

The check-in time at Crowne Plaza Heathrow by IHG is 15:00 and the check-out time is 12:00.

Does Crowne Plaza Heathrow by IHG have a swimming pool?

Yes, Crowne Plaza Heathrow by IHG has a pool.

Are pets allowed at Crowne Plaza Heathrow by IHG?

Yes, Crowne Plaza Heathrow by IHG is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Crowne Plaza Heathrow by IHG provide breakfast?

No, Crowne Plaza Heathrow by IHG doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Crowne Plaza Heathrow by IHG?

Prices at Crowne Plaza Heathrow by IHG are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Crowne Plaza Heathrow by IHG?

Heathrow Airport is the closest airport to Crowne Plaza Heathrow by IHG, and it is about 12 mins from hotel by car (4.5 km).

What is the cancellation policy for Crowne Plaza Heathrow by IHG?

The cancellation policy for Crowne Plaza Heathrow by IHG varies depending on the type of room and booking conditions.

About This Property

Nearest AirportHeathrow Airport
Distance to Airport4.96KM
Nearest Train StationHeathrow Central Railway Station
Distance to Train Station4.08KM
Nearest Metro StationHeathrow Terminal 2 & 3
Distance to Metro Station3.92KM
Hotel Star Rating4