Sleep Inn & Suites West des Moines Near Jordan Creek

The establishment itself was very nice, but once we got into our room it was a bit different. I called the front desk on numer occasions due to the fact that their clock did not work properly and could not set it to the proper time andso we unplugged it the whole because the time was wrong and when i called the front desk, they didnt k ow how to fix it. Then i had told them that i had to have a wake up call at 3am and thank god that o was already awake because the wake up call never happened. Then i had also called the front desk abput needing extra towels and he told me i had to come get them from him. So i went down the hall to go get them from the desk clerk and he hannded me small towels, which in reality were handtoweĺs, not bath towels like i requested. I also asked him about how to figure out the television and i couldnt set anything up because he said that they were supposedly still setting up network in order to use the tv to its full potential. And last but not least, i was infuriated with my shower because i ended calling down to the front desk and asking for a phillips screwdriver to fix our shower because you should not have to try an̈d hold the sprayer in one hand because it wont stay up inside the shower.....it makes it very difficult to try and shower but couldnt get a screwdriver because the guy at the front desk didnt have a clue as to what he was doing so needless to say it didnt get fixed and it probably still isnt fixed and for basically 200 doll

Property was perfect for a quick few days in West Des Moines. Staff friendly, breakfast was good, room clean and overall quiet hotel and area. All the things we needed for this stay. Would stay again if in area.

Very affordable. Breakfast was good. We;ll be back. We would like a hook on the back of the bathroom door.

Clean hotel in convenient location Convenient location right off of I-35 exit 70 civic mills parkway. Near a gas state Shake Shack and McDonalds. Breakfast ok. Very clean. Convenient parking. Recommend you request room away from elevator. Ice machine is next to elevator and is noisy

Everything was clean except for the shower which had mold in the corners of the floor!

Had a special request to not use certain cleaning products due to allergies. Did a great job.