Premier Inn Liverpool (West Derby)

Guests laud the spotless rooms and friendly staff. Convenient location near children's hospitals and city center. Comfortable beds ensure a good night's sleep.

What can I say ! Don’t go !!!!! You have to pay parking even though it says otherwise on ere. Reception staff booking in off hand and useless. Put in a room at very back of hotel even though we had a child in wheelchair 5-6 door to open and close a very long and thin corridor asked about disclosed room was told should of mentioned wheel chair b4 booking , within the first 20 rooms should of been ok by far to long walk down corridor with chair and husband struggling with chest . Staff at reception day 2 lovely Booking out no staff to be seen. Breakfast don’t pay £10.99 for dried up food At beefeater. Lots of places around to eat better. What u expect and what u get big difference. Clean room but was told we won’t be getting room cleaned coz there more than a day 🤔

Mostly as expected for a premier inn, great clean rooms with all you need. But with a few stand out moments which made it a really lovely stay, Firstly our welcome was excellent, the rooms (2 adults 2 children 8&16 the 16 yo had own room and the 2 adults and 8yo in a family room next door) were really clean and well presented, Joanna who had cleaned our room left hot chocolate for our 8yo which was a beautiful gesture and didn't go unnoticed so thanks to her. Had 1 evening meal and 2 breakfasts which you book through reception - again all staff were lovely. Food was nextdoor in rhe stag and rainbow, the meals were great, everyone enjoyed their evening meals and were suitably full from breakfasts.