Best Hotels near Wisata Lembang, West Bandung Regency

Over all, it is pleasant because the ambience is fresh and open space, the lobby is extraordinarily beautiful and majestic with its modern colonial concept. From the front gate security, lobby, f&b team, HK everyone is friendly except the front desk staff, guests have to say hello first before they look at the guests, he is not a hospitalist, not suitable for working at the front of the hotel, when I asked a few things about the types of rooms he seemed to explain without enthusiasm and minimal information, hopefully when we come back we won't see him again. We first went to this hotel, on the recommendation of an F&B staff member when we were staying in Cirebon, it turned out that she (Sinta) was already a staff member at Mason Pine. We were really surprised, thanks a lot to Mr. Bani, Mr. Jaka and especially Sinta for your hospitality. We ordered a deluxe pine room, the hotel was not full but why were we chosen a room with a side view, when we saw there were still other rooms. The nightstand in room 1714 does not match the interior of the room. The taste of the food we ate, both at breakfast and in Samara, was delicious. We plan to go back to try another room type...see you Sinta.

Outstanding hotel, nice view with a bunch of kids activities. Rizky Front office staff gave us excellent service very friendly and helpful. Also Roslita restaurant staff in charge very understanding with our conditions (family with 3 kids). Definitely will return for next weekend

This hotel has great location and good lighting so that all pictures looks great. For 3 stars hotel, the room is spacious. However, they need to do regular maintenance especially for air conditioning. I switched room because air conditioning is not working. Some guests experience the same. Also, the key card should be maintained as well. Most of room key cards were reset a day after even though we were having 2 nights stay. Also, it would be better to have 2 key cards for each room. Breakfast menu is okay. Need more variations. Great omelette. Regarding ballroom 1, it is good for family party / wedding. The food are overall good. Hopefully by next visit, all those need improvements have been done/fixed.

we would like to extends our thanks to # Mr. Hadi the Front office manager for his hospitality, provide us great view of room with all our preferences and late checkout 13.00. # Mr. Devi the manager on duty for the fast response solved AC room problems. # last but not least Chef Walijan for Provide our good breakfast even its serve to the room (no buffet during pandemic). Overall this hotel its good choice for escape from your daily routine. God bless and success for you Guy's.

It's actually not the first time for my family to stay here but this time we stayed for 2 nights to celebrated my mom's birthday and it was such an amazing experiences. The room, the service, the food, the staff are all wonderful. The check-in process was fast and got great explanation about the hotel's current policies and facilities. The room was great as always. For the breakfast they have lots of type of delicious food. The food in the club lounge were also fantastic (Tahu Walik, bakso, the small cheesecake pie, all the cake and pastries are a well-prepared delectable food with great presentation). Special shout out for the team in the club lounge! The crew in the club lounge are all awesome and really attentive. Got a surprise for my mom from the team and it made her day. Thank you to all of you guys (I didn't catch all their names but mas acep and friends) for creating another memorable experience. We'll be back here again on the next trip to bandung.

Hotel was cosy and clean. Minor wear and tears in the bathroom as it's an old hotel. It has a mini zoo for kids. Swimming pool is rather small, can get quite packed over the weekends. Service was good, iron and hair dryer are avIlable upon request. Breakfast buffet consisted of mainly traditional Indonesian food. Good spread of choices.

As a non smoker, I don't get why there's still a chain hotel who provide smoking floor to their guests. And the floor are full carpets, so it accentuated the smell even more. It was bad. I went with a friend, he's also a smoker but he can't stand the room's smell. He asked to move and got a non-smoking room. But, the receptionist told me that they were running out, they offered to ozone the room, which unfortunately didn't help. Fortunately it was only one night, I won't be back for sure. Fortunately, the breakfast buffet was pretty good, shower experience was also good.

Budget hotel with star facilities 1. very comfortable to be here, with friendly staff The room is clean and well maintained once so it makes it comfortable to sleep Next time if there's business I'll come back to this hotel

What a great place to stay. The hotel is located nearby malls and street food location. When we arrived the welcoming was super. The professionalism of the employees behind the desk was suburb . The next contact we made was with Erwin, we were exploring the hotel and when he saw us he gives us a good impression what the hotel us could bring, sending us to the roof top bar to see the city. The next employee Deman, He is the bartender at the pool. Super friendly and helpful. He arranged our drinks and food and always with a smile. (Thanks for the green morning drinks) Thanks Demon and Erwin for your help. Last but not least I want to thank the Iswan. Every morning we met him with a big smile at the breakfast. He provided us with information about the city. So we could make a program for the day. Great support and many thanks for your help and sandwich and drink when we left by car. For all who will read this, when you visit Bandung please book you room in this hotel. I have been in so many hotels in whole Indonesia but this hotel is in my top three. Terima kasih banyak and till next year.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.