Hotels Near Najah Cell in West Bandung Regency

2022 I checked in at this hotel, I forgot the month. The first time I entered the hotel lobby was greeted by the receptionist, as far as I know named elsa CMIIW. The first photo I had permission from him at the time of fixing the broken flasher, swiftly with good speech I think giving a lot of tips is fine. I think he is the most kind, friendly, sprightly staff I've ever met 😍. The second photo, when I checked in again, it was seen that there were spots on the bed sheet. I complained by calling the receptionist, it turned out that there was no answer when I got off at the receptionist counter, there was no one, I was surprised that the staff was smoking in the front restaurant. After waiting 60 minutes - 90 minutes finally the other staff changed the bed sheet, at that time I came out because I wanted to shop. The third photo was back at the hotel at night and when I opened the bed sheet it was still stained like blood 😭. In the fourth photo, the lights suddenly flickered like in a club shortly afterwards turned off. I decided to checkout that night, again and again there was no one at receptionist! I decided to put the hotel key at the receptionist and did not take my deposit because I was fed up and annoyed. I hope to pay more attention in terms of staff aspects and room cleanliness.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

I booked 2 rooms, requested close to, the room was large, quite clean and comfortable, AC and Wifi are good, the children enjoy swimming in the pool upstairs, the receptionist is friendly served by Mr. Suwandai. Breakfast is quite varied. Security is also friendly and friendly. Thank you management Grand Pacific Bandung.

The hotel very in good conditions in the middle on pandemic. Great social distancing. We've got surprise fr the hotel becouse we are in the honeymoon occasion. Our room fill with decor and we've got doll bear and slice cake. Very surprisingly. Thanks GH Universal Hotel

************* seneng bngt.. I'm satisfied with the service.. the room is pleasantly comfortable and everything is clean and hygienic.. Untuk masalh makanan, juga it's delish for sure ..ga ngasal, restonya bersih, that's the point ❤️.. Never doubt that I'm gonna back again soon

this is my impromptu traveling with my family as usual. we choose this hotel based on room availability and fit for us (2Aduts + 1 teen + 1kid), we stayed at suite room which is just the same like others, only additional sofabed + spacious room. extrabed is too thin (only matress) waterheater not too hot. standard aircon temperature, even though the weather is cold. but feel stuffy without AC. mold on the wall and dirts under the table. breakfast menu standard. The restaurant staff is helpful when we ask to have lunch, with simple friedrice.

This hotel has great potential to be a highly recommended hotel, but fell short on few crucial things. The location is great, good looking exterior, and the room is well designed too! But unfortunately seems this hotel is not well maintained. Maybe because of COVID. But should not be an excuse, tho. Let start with some positives: 1. Room is spacious, good looking design 2. Great location 3. Nice exterior design 4. Decent food During our stay, we found several issues: 1. The room wasn’t exactly the best smelling room we’ve been. Moreover, definitely need so many cleaning such as on the curtain and the bed headboard. 2. The restaurant only open until around 8. We could not even get a plate and a set of cutlery at night. 3. The pillows are rather bad for a 3-star hotel. 4. the wi-fi is terrible. Disconnected every 5 minutes with bare minimum speed. 5. The receptionist wasn’t exactly at their post everytime (sometimes no one is there) This hotel shows sign of its glory years but obviously the COVID didn’t help in its maintenance and management. Not sure whether we would be back here again, but if something drastic is done, we would love to stay here again.

stayed for two nights here.the main note is that there is an independent bank atm at the entrance of the hotel.it is still one building with the hotel with spa and reflexiology that the price is not expensive,and there is also indomaret. At least for the need to buy drinking water and snacks is easy. Next to the hotel is a pharmacy and a big mosque. Opposite the hotel is a Sunda dining house, fried rice and cart buns, there is also a coffee house. Really complete what needed is around the hotel. The room size 18m2 is enough for a mantra in the room. Add a spacious feeling with a window in the room. unfortunately,the window with dead glass,if the window can be opened,it is certainly comfortable to feel the cold air of bandung in the morning.the bed is comfortable with a pillow and also a unique small pillow extra.the tv channel is very complete. water heater is available,although coffee and tea are not provided.it is no problem to be able to buy all at indomaret.bathroom towels are soft and wide.water is also good pressure. There are two notes for room facilities, room air conditioning is not cold enough, it seems to be needed in the service filter and the bathroom is not so spacious (if it is 20cm wider it will definitely be enough). the breakfast menu is very varied and delicious,even the bataki sauce when i tried the sauce tasted just right.for smokers,there is also its own place.one note for breakfast,why is the drinking glass so small?

Outstanding hotel, nice view with a bunch of kids activities. Rizky Front office staff gave us excellent service very friendly and helpful. Also Roslita restaurant staff in charge very understanding with our conditions (family with 3 kids). Definitely will return for next weekend

I chose cabin only without toilet, but the public toilet and shower is clean. Cabin 9-10 close to the public shower. The cabin good and cool. The window can be changed to clear or blur. They have table and chair in front of the cabin so people can do bbq in front of the cabin. The place also clean. Love to come again. Only the way to reach the place only need stairs. Not good for bug luggage bht okay for cabin size luggage.