Jinjiang Inn (Wenzhou Railway Station)

Clean and sanitary, good service, the hotel has its own parking lot, and you can cook on the first floor, which is pretty good.

Good location. Convenient for travel and shopping. Free parking is available. Jinjiang's facilities are a bit old.

I was traveling during the Chinese New Year and was passing by on my way home. I wanted to find a place that was convenient for access to the highway and where I could find a place to eat. After comparing, I thought that the old chain express hotels were quite cost-effective. I read the reviews and booked this one. The check-in experience was really terrible. 1. I have poor sleep, so my family and I booked two rooms in order not to disturb each other. When checking in, I asked the waiter on duty if we could find a room that is not facing the street. The waiter said that this is the room you booked. Then I asked if it could be upgraded. The waiter said it was full. Okay, but after one night, I found in the morning that there were 20 rooms on the fourth floor, but few were occupied. This can't be blamed on the store, but why did you downgrade me instead of upgrading me? I specifically booked a room with two windows based on the hotel's promotional pictures, but the waiter gave me a corner room at the end of the corridor with only one window. One window is fine, but it couldn't be closed. I communicated with the waiter, and she asked the cleaner to close it. The cleaning lady was very old and couldn't close it tightly. I couldn't bear to see the cleaning lady climbing up and down, so I endured it, but it was really hard to fall asleep because of the noise all night. This experience really has no service at all. Here are the photos. 2. The hotel was renovated in 2017. When I opened one room, I smelled a smell of inferior decoration materials. Another room had a strong smell of cigarettes. The smell was still there even after the door was opened for half an hour. I was speechless. The linens were laid out in a very shabby way. The photos are proof. 3. The hotel's sanitary environment is really bad. There were cockroaches crawling everywhere in the corner room on the fourth floor. I killed three of them in one night. I really don't know how the Health Commission and Tourism Bureau allowed it to open for business with such a sanitary environment. The photos and videos are proof. 4. When I checked out, I showed the waiter the video of me looking for the leader to explain these situations. I didn't want to send these out to affect the business. It's not easy for anyone, but the waiter said the leader was not there. I told him it was okay and I would report it to your superior unit and the 12345 mayor hotline. The waiter immediately told a person who was not in uniform that the manager had something to do with this guest. Isn't this lying and fraud? We are a vulnerable group. The initiative is in your hands. Do you think no one can manage you?