Anonymous User
March 25, 2024
I booked an e-sports king-size room, but later got a regular king-size room. They said the e-sports king-size room was fully booked, and then they said the wrong room type photo was posted. What does it have to do with consumers if you posted it wrong? They didn’t even inform me in advance and said this to me when I arrived at the hotel at 9 o’clock? They could have stepped back and asked the merchant to put a computer in the regular king-size room, but after more than an hour of installing it, the computer just couldn’t play the game. The download speed was as slow as a turtle. They also said that the game I played was a large-scale game. Don’t you know what kind of computer configuration you should have if you run an e-sports business yourself? Do customers have to download the game themselves? I gave you a chance to wait until 9 o’clock and this is the result? You still don’t let me check out. Don’t run a hotel with this kind of service.
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