Guest User
May 7, 2025
First-rate design, third-rate service. The boss hired a very ** designer to make the whole hotel very well done. It can be seen that the boss is a worldly-wise person and a very stingy and shrewd person. In order to save money, the public bathrooms all use squat toilets, which are not cleaned well and are very dirty. There is urine all around the squat toilets. When the 4-year-old child just arrived at the hotel and wanted to use the bathroom, he didn't hold his hand and touched the urine directly. Dinner was ordered one day in advance for 4 dishes and a soup. The housekeeper said it was enough, but the dishes were very few and served very slowly. There was only one chef and one stove in the whole hotel. It took at least 20 minutes to wait for a dish. Everyone was waiting for a chef to cook. The pork belly and chicken soup for 258 was only a shallow small plate. My husband and I were not full and asked for two bowls of rice. We were told that the rice was not enough and was still boiling. We asked for a small bowl for the child, but we were told that the bowl was used up and just washed one for us... The next morning, a more classic breakfast started at 8:30 (there has never been a hotel at 8:30 We went to the cafe with another group of guests, but there was no service staff. We called the front desk but no one answered. Later, a staff member told us to wait because there was a problem with the steamer, so we had to wait until 9 o'clock before the meals started to be served. It was 9:15 when I had breakfast... We had experience the next day, so we went to have breakfast at 9 o'clock, but we still had to wait. The guests in front of us had a dispute because the waiter served the meals in the wrong order, so we waited another 20 minutes before we had breakfast, which was exactly the same as yesterday's breakfast... There were many such things: for example, there were not enough cups, the wooden spoon used for dinner had barbs, the wooden bowl was cracked, the good night dessert was porridge without any sweetness, and the next day it was diluted porridge with more water added and boiled again... Also, there is a 4-meter hot spring pool in the room, which feels like an art installation. Is it for taking pictures inside? I don't know how long it will take to put water in for a bath, which is not practical and wastes space. The pine cones in the coffee area are moldy... In short, the management of this hotel is not as good as that of a homestay. 51 Holidays did not make any plans at all. It's a pity that such a good design is wasted, but the management is a mess... I know that every staff member is working hard, but your boss lady did not hire professional staff to manage it. If you want to cultivate immortality, you can come here to experience it
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