Phoenix Hotel

The environment is good, the view is good, and the service attitude is good. Rich breakfast. Smart check-in. Easy parking. Compared with the service and environment, the price is appropriate, and it is a comfortable and pleasant stay.

The price/performance ratio is super low. Maybe most of the good reviews come from Beggar's Room... I specially chose a suite with an area of 89 square meters. The room layout is extremely unreasonable... I proposed a non-smoking room. It's more common... The air conditioner is loud and wakes up in the middle of the night. Fortunately, I brought earplugs and barely slept until dawn... When I took a shower, I found that the shower head was half blocked... The bathroom door is made of metal materials and the handle is not in place... There are 4 windows in the room There are four curtains that need to be closed. There is no turndown service for a five-star hotel. The only good thing is that there is a robot delivery service. There is nothing else worthy of the five-star fee... I will never choose to stay again hotel...

The girl at the front desk has poor service and average hygiene. In order to express my dissatisfaction, I have to stay and comment

There are stains on the floor of the hotel bathroom, and it feels like sticking shoes when walking on it. The overall does not meet the five-star hotel standards. The air conditioner is broken, and I asked to send a heater to the room, but the waiter entered the room without authorization.

everything is fine. The only downside is that the slippers are sterilized and reused slippers. It feels a little sticky to wear. Not sure if it is cleaned after every use or if it is only sanitized and not cleaned or cleaned regularly after multiple uses. I would like to ask: Will the executives of your hotel use this type of slippers in other hotels when they are on a business trip? If not, please use the thinking of not doing to others what you don't want to do to others to improve the problem.

This front desk, really, is not smooth at all! ! ! Changing the room has to be very complicated! ! !

The environment is OK, but the service attitude is super poor and super poor 🔔Service:

It's Jinhua, it's really different. The parking lot is large and open. What I want to recommend is the hotel’s buffet, 98 yuan per person is definitely excellent value for money. The hotel staff is also a first-class team, courteous, attentive and first-class service. There is nothing to say about the room, it is a genuine enjoyment.

在這家酒店住了一晚，非常滿意。前台接待熱情周到，入住手續辦理迅速，由於這次是帶長者回文山探親，前台思羽小姐姐業務能力非常不錯，和我們核對了訂單之後，免費給我們升級了湖景雙床房，安排了03房比同款的房間要大些、安靜、房間寬敞明亮，衞生間設施新穎，床鋪舒適，睡眠質量非常好。酒店的早餐也很棒，豐盛美味。下次再來一定還會選擇這家酒店！也為這位小姐姐的服務熱情細心、耐心講解、點贊👍