Guest User
October 9, 2024
As a hotel that costs more than 450 yuan per night, there are too many shortcomings. I will summarize them for you to avoid pitfalls. The main shortcomings are old facilities, poor hygiene, 0 service, suspected of deceiving people to buy tickets and not cooperating with ticket refunds:
1. Old facilities: After checking in, I found that the water could not be drained quickly when I took a shower, causing the water to overflow from the bathroom to the bedroom. I had to stop taking a shower and planned to call someone to deal with it, but I found that there was not even a landline in the room. I contacted the waiter and needed to go downstairs to the first floor to call the waiter (the hotel has no elevator, so I had to carry a lot of things up myself);
2. 0 service: I went upstairs and called the waiter myself. After the waiter came, I told me that the sewer was blocked and not opened. She opened it for me and left. The water in the room was not cleaned by anyone. I had no choice but to call the cleaning lady to clean it. As a result, the aunt took a wet mop to mop the floor, and the whole room was wet. After I reminded her, she asked someone to mop it again.
The next day, heavy rain caused mudslides. Murakami notified the hotel to receive tourists for free, but I didn’t know. When I went to the boss to renew the contract, I was told that the price had increased on the spot, so I had to check out. The hallway was full of water, and no one mopped it. The child of my friend who was traveling with me fell and got a big bump on his head. He told the boss that the floor was too slippery, but the boss was very indifferent and just said that he would walk carefully. He showed no concern or sympathy, and did not express his intention to deal with it.
3. Tickets were deceived and not refunded: I bought tickets at the hotel front desk. The boss said that it was cheaper than online, so I bought it. The next day, the mudslide scenic area was closed. When I left, the boss promised that I would definitely refund it. I left out of trust between people. After returning 2 days later, I asked the boss, who said that the scenic area was not open for business and said that I would refund it after it opened. After another week, she said that she went to urge her, but there was no response. After repeated urging, she either did not go to work or she said that she had urged her. It was not until more than 20 days later that I could no longer bear it. I found the telephone number of the scenic area on the Internet, contacted the staff of the scenic area by myself, and finally refunded it. I advise everyone not to be greedy for cheapness. If I hadn't been stubborn, I probably wouldn't have been able to get a refund if I hadn't bought it on a regular website! !
Original TextTranslation provided by Google