Guest User
September 5, 2022
Because it is the peak season of summer vacation, I booked a twin room with river view (the bed is 1.6 meters as written on the Internet). It has been confirmed online, but the front desk called to tell me that there is no room and asked to change to a king-size bed room (because the price of twin room online has increased again). When I arrived at the hotel, they said that there is no 1.6-meter bed in the river view room, not as written on the Internet. The purpose of bringing a baby is to find a bigger bed for comfort. It is indeed a bit of a deception to customers. They asked me to change to the floor above where food and beverage is sold. I am speechless about the business 😓
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