Tell the truth
1. The hotel's hardware facilities are very good, not inferior to those of similar hotels in Huazhu Four Seasons (but some hardware functions are damaged and repairs are not timely).
2. The service quality of some night shift receptionists who wear glasses is extremely poor. The guests do not owe her money. I come to stay in the hotel, not to judge her by her mood.
3. Breakfast situation: I stayed for 3 days and the boiled eggs had a strange smell on 2 days (I suspect they were rotten). Since its opening, the quantity and quality of breakfast offerings have been changing.
4. Some rooms were not cleaned thoroughly, and the quilts still retained the smell of cigarette oil. It is estimated that the quilt covers were not changed frequently.
5. For rooms booked online, the front desk will directly arrange you in the easternmost or westernmost room on each floor, and will arrange the room at the edge. (The hotel was not full at all, there were a lot of empty rooms, and there were hardly any people living on one floor)
The above summary: the software facilities are not worthy of the hardware facilities, and the hardware facilities are wasted. The price of 228 for such services in this place is not cost-effective. Every time I stay here, I have an unpleasant experience!
Facilities: The hotel is fully equipped and has space for work in addition to basic accommodation needs.
Hygienic: The hotel is clean and tidy, the bedding pillows are very dry, even the outer windows are very bright, and the accommodation feels very good.
Environment: You can see the lake view from the room and the view is vast. The hotel is large and has a great cafe.
Service: The service staff are very enthusiastic, check-in and check-out are also very convenient, will take the initiative to inform all kinds of matters, will also take the initiative to say hello.
I stayed at the Wen'an Luneng Hilton Hotel during May Day. The climate in the park is very comfortable this season. There are still many play projects in the park. It is very suitable for children to play. I took children to play electric cruises, go-karts, and bonfire parties at night. It is very atmospheric! Manager Yuan also helped us prepare a lake view room, facing the lake, the scenery is super good! Due to the large number of guests during May 1st, the room attendant was also very hard and very helpful to help us clean the room quickly, so that we can move in quickly, and thank you very much for the room sister Lu Ailing and Liu Jingjing, and give you a thumbs up! The room was cleaned very clean! When the room was waiting, Manager Yuan took us to Linxuan to rest. Linxuan's little brother Zhang Kaixuan and Ma Xuan helped us make American coffee. The service was very polite and the service was very good! Overall, the hotel is very angry, the environment is very good, it is worth checking in again!
Outstanding
1028 reviews
4.8/5
Price from
NZD 178
per night
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I feel very comfortable and happy when I travel. When I can finally lie down after a tiring day, my fatigue suddenly disappears.
Hygiene: Very clean. Their hotel has the kind of clean smell that I like. It helps you sleep well and makes you feel happy.
Service: The service is really good and very efficient.
Facilities: The decorations are very nice
Really recommended! ! ! !
The room was clean and tidy, the front desk lady was very polite, thank you very much for your efforts and time for my things. Your professional and efficient help made me recover the lost items very grateful.
The room is large, bright, clean and tidy. The first time I stayed, I still tried business. There was breakfast, smart bathroom smart curtain activity room and professional billiards. The waiter is also good
The room is very new, the service is very good, the internal environment is also very good, next time I come to live here, it is cold, there is no breakfast in the store, there are not many places to eat breakfast nearby, and there is a breakfast shop to walk one or two hundred meters.
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5.0/5
Perfect
GGuest UserThe room is large, bright, clean and tidy. The first time I stayed, I still tried business. There was breakfast, smart bathroom smart curtain activity room and professional billiards. The waiter is also good
RRenzhongzhisihengThe room is very new, the service is very good, the internal environment is also very good, next time I come to live here, it is cold, there is no breakfast in the store, there are not many places to eat breakfast nearby, and there is a breakfast shop to walk one or two hundred meters.
GGuest UserThe room was clean and tidy, the front desk lady was very polite, thank you very much for your efforts and time for my things. Your professional and efficient help made me recover the lost items very grateful.