Pear Tree Inn

The location near a pub and Cole Green route is convenient for outdoor activities. Guests appreciate the cleanliness and friendly staff. Amenities include ample parking, hot water, and a well-decorated garden.

Mediocre food, not enough fish and vegetarian options just halal meat which doesn’t cater to all. Good customer service not provided and only bothered about taking the money. They add service charge for appalling service and when we pointed out it’s optional not mandatory to pay and upon informing the staff member this, he then got the manager to come over but he didn’t waive it but pressured my husband to pay it and said it’s compulsory to pay! Absolutely disgusting and appalling behaviour! I’m sure this isn’t allowed as all restaurants can charge service charge but it’s optional and customers are in their right to not pay if service or food is rubbish! They charge under £3 for a cucumber salad and can’t spell it properly on their menus. I’m sure they can’t legally pressure customers to pay service charge as it’s optional for customers to decide if they want to pay based on the food and service received. £145 later and the food wasn’t great, limited options. Stay away and save your money to go elsewhere!

We booked here as we were attending an event in nearby Knebworth, the pub and beer garden are both lovely and staff seemed welcoming, we didn’t spend much time here just had a couple of drinks before leaving for the event, pub seemed clean and well maintained, there was a BBQ going on in the beer garden for the jubilee celebrations, people seemed to be enjoying themselves, the room was fine for a one night stay, everything we needed for the stay and nice and clean, tea and coffee making facilities, shower gel etc included, the only downside was the size of the bed as it was on the small side but again it was fine for one night, I’d stay here again if I was back in the area.