Guest User
October 2, 2024
Nicely designed and great location, our two nights ended up being quite comfortable and wonderful given that we had the beach to ourselves--had the price reflected the actual condition and quality. Clean, friendly but not well trained or empowered staff, great breakfast but Sri Lankan option was not available without special request. Bed was very comfortable, room was nice, hard finding outlets, very slow internet, the whole place needed attention and repair. For instance, the view out to the water was hampered by a sand barrier, understandable given the seas, but it was littered with the remnants of plastic bags. Certainly not luxury standard. Massage at the spa in the sister hotel next door was expertly performed but massage room was unpleasant, no towels, no ambience. Plus, drinks and add-ons were priced at luxury hotel standards, not what this was. Too bad, it was a special location, just needs someone to care about the quality.