Guest User
April 18, 2024
To be honest, I don't even want to give 0.5 points for this service and hygiene. Auntie knocked on the door with her fist at 10 o'clock in the morning and asked if I needed to clean. I went out to play in the afternoon. Before leaving, I went to the front desk to tell the room that I needed to be cleaned. The front desk called the room service in person to tell me that the room needed to be cleaned, but when I returned to the hotel 6 hours later, it was still the same as before I left. I guess it was cleaned. I went to the front desk to ask, and the solution I got was: I will ask someone to clean your room simply. Ms. Huang, the room service staff on the night shift, came to calm me down and clean up (the service quality is very good. If it is such a work attitude, I think there is really nothing to choose). When Ms. Huang was cleaning the room, the front desk staff came over and asked me to change the room for me. What did you do earlier? If you encounter a problem, change the room for me? I don't need to clean my things? If I have this time and energy, won't I sleep well? From Shanghai to Guangxi to Guizhou to Yunnan to Jiangsu to Jiaodong Peninsula, so many cities along the way, even in homestays, I have never seen a clear and special notice that the room needs to be cleaned until the end. It can be left intact when you return to the room! Refreshed my cognition, this is the service level of a five-star hotel. Classic!
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