Best Western Smoky Mountain Inn
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Waynesville
Best Western Smoky Mountain Inn
Motel
Health Protected
130 Shiloh Tr, Waynesville, North Carolina 28786, United States
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Located in Waynesville, Best Western Smoky Mountain Inn is within a 5-minute drive of Balsam Spa and Barber Orchard Fruitstand. This hotel is 19.7 mi (31.7 km) from Great Smoky Mountains National Park and 4.6 mi (7.4 km) from Pisgah National Forest.Show More
We Price Match
4.4/5Very Good·Cleanliness: 4.4
All 100 Reviews
Amenities
Public ParkingFree24-Hour Front DeskLuggage StorageWi-Fi in Public AreasFreeGolf CourseHikingBusiness CenterFax/Copying Service
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Surroundings
Landmarks: Smoky Mountain Indian Motorcycle at Smoky Mountain Steel Horses
(1.2 km)
Landmarks: Haywood Arts Regional Theater (HART)
(3.2 km)
Landmarks: Smoky Mountain Cinema
(4.6 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
6
2 Double Beds, Non-Smoking, Wi-Fi, Microwave and Refrigerator, Coffee Maker
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Heating
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5
2 Queen Beds, Non-Smoking, Mountain View, Microwave and Refrigerator, Wi-Fi
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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9
Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Heating
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5
1 King Bed, Non-Smoking, Wi-Fi, Microwave and Refrigerator, Coffee Maker
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Heating
Check Availability
8
2 Queen Beds, Non-Smoking, Wi-Fi, Microwave and Refrigerator, Coffee Maker
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Heating
Check Availability
5
Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Heating
Check Availability
3
1 Queen Bed, Non-Smoking, Wi-Fi, Microwave and Refrigerator, Coffee Maker
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Heating
Check Availability
5
1 King Bed, Non-Smoking, Mountain View, Microwave and Refrigerator, Wi-Fi
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
5
1 King Bed, Non-Smoking, Studio, Wi-Fi, Microwave and Refrigerator, Coffee Maker
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
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Guest Reviews(100)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
AI SummaryAn AI-summarised snapshot of real guest reviews
Located near downtown with stunning mountain views, the property features clean, spacious rooms with comfortable beds, a high-quality breakfast, and attentive staff that contribute to a pleasant, welcoming atmosphere.
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Helpful
Not helpful
Jeremy
December 28, 2023
The road to the hotel is in poor condition, rooms are outdated and the walls are paper thin. The breakfast was very disappointing as well. If you want a cheap place to rest this is your place just brings ear plugs and plan to go out for breakfast.
Holly
November 30, 2023
This is the third time we've stayed at the Best Western Smoky Mountain Inn in Waynesville while visiting family. The hotel rooms are very clean, large and updated modern. The beds are a little soft, but comfy enough. The front office staff are very personable and helpful. The lobby isn't very big, nor is there a lot of seating for the dining area, but they do offer a continental breakfast with the room stay. The location is okay; it's convenient to a Walmart if needed. Otherwise, there's a little drive into town and other restaurants and shops. It sits atop a hill (or small mountain), and the scenery is pretty. It's not difficult to locate or get to. It tends to be fairly quiet even though it's close to the interstate - especially if you get a room in back and quiet neighbors. I would still bring a white noise maker if you're sensitive to highway, vehicle or neighbor noise. All in all, it's not a super fancy hotel with a zillion amenities, but it's a very nice, clean hotel.
Michele
November 29, 2023
The Best Western in Waynesville is in desperate need of a remodel. The mattresses had two permanent indentations (giving the impression that two people slept in it minutes before). The carpet is dingy and the walls could use a fresh coat of paint. My daughter said the Inn (more like a motel) seemed like something you would see in a horror movie.
Frank
November 27, 2023
The property was very well kept, the staff was very pleasant and the room was extremely clean and well stocked. We had no problems at this location.
Amy
November 26, 2023
This was the cleanest place I have ever stayed! Exceptionally clean down to the nooks and crannies and all the corners.
Venita
November 25, 2023
Nice..reasonably clean..breakfast was all sugary stuff..i understand no kitchen.. but not any healthy choices..
Rodney
December 14, 2023
The only reason i gave it four stars instead of five is because the bathroom was very small.
Amy
November 18, 2023
The breakfast was not the greatest. Not much to chose from and the second day we were there the pancake machine was not working. That was the only real hot food that was there. The staff were very nice. It did take the edge off irritation. I also wish that there was an area for our families to sit down and hang out. There wasn't much of an area inside for that. there are plenty of spots outside, but it is November and gets cold at night.
Heather
October 31, 2023
The property was quiet and very close to everything in town.
There is some construction occurring in the area.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 13 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeAmerican
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.4/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Renovated: 2017
- Number of Rooms: 58
Located in Waynesville, Best Western Smoky Mountain Inn is within a 5-minute drive of Balsam Spa and Barber Orchard Fruitstand. This hotel is 19.7 mi (31.7 km) from Great Smoky Mountains National Park and 4.6 mi (7.4 km) from Pisgah National Forest.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a vending machine.
A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a vending machine.
A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Public ParkingFree
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
Golf Course
Hiking
Business Center
Fax/Copying ServiceAdditional charge
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