Saugandhika West Gate

I usually don’t write reviews, but this horrible experience deserves one so that others don’t suffer in future. 1. The hotel dupes customers by posting pictures of premium room in the deluxe category. For instance, I could see bathtub and a big room in deluxe category while booking, hence I booked the deluxe room. However, upon reaching I realised there’s no bathtub and the room is very small. On asking the hotel staff for a clarification, they informed me that they too weren’t aware of this mix up and that this will be immediately fixed on Make my trip app. This situation still remains on the application, even after completing 3 days of my trip. 2. The hotel has all its rooms on the 1st floor and there’s a roof top restaurant on the second floor. So, daily after around 7pm, up until midnight, there is constant noise of chairs being dragged which is heard in the rooms below. Impossible to sleep especially when one has gone on a holiday to relax. 3. The spring mattress in my room was such cheap quality with saggy spots that there was hardly any support for the body, keeping the body misaligned throughout the night. I had the worst sleep here in years. 4. This is the first hotel I’ve seen where you’ll be charged for complimentary water too. Overall a completely dissatisfying and disappointing experience.

Very cleans and luxurious room. View from balcony is scenic. All amenities are available. Good food and very reasonable prices. Roof top restro bar is good but service is bit late. But the service in the restaurant is very quick and staff are very friendly. Clean swimming pool. Plenty of parking area. Property located in the main roof easy access and inside the property can have a nice and quite scenic walk. Gym is available outdoor game is available.

it was a pleasure to stay in Saugadhika, great ambience. Freindly staff.

We had stayed here for 3 days and it was excellent. Specially jaznan the manager was always there and very helpful. The staff was excellent, they made all efforts to make us feel comfortable. The rooms were clean and sanitized. Kids enjoyed

It was a pleasant stay at Saugandhika West Gate. Simply blown away by the top quality furnishing of the rooms.. they have paid utmost attention to every minute details.. it exceeded my expectations and hotel Sougandhika will surely be my first choice when i visit wayanad again

The Experience was really Good. The staffs were very kind and supportive. There is a very good scenic view. The food was also very good. The Roof top Bar and Restaurant is also Simple and Classy. It feels like a Five star Hotel. Totally it was worth every penny for us.