Guest User
June 21, 2024
We recently went for family stay at oleander farms on Jun e 17th and stayed in room no 114, infrastructure and green farm is good however service and maintenance is where major issues are and it's not luxury or five star which it's marketed as and high room tariff s we are charged for . Our room door lock was spoiled when we checked in, it took 1 hr to get repair done, there was water leakage in bathroom , no extra bed for child was put till we called again in night, Also in Saltt restaurant we ordered for our own veg pizza, however pizza came with hardly any veggies . We have given written feedback at reception during check out . management needs to hire professional hotel management team who manage 5 star hotels if they really want to provide good service and maintain property else they are heading for major customer issues and will not be able to charge such high tarriff s and market it as luxury property. Hope this is wake up call and owners start doing something about it.