Red Roof Inn Gurnee - Waukegan

I called the hotel asking how much a deposit would be with two kids and two dogs, I was very specific to ensure ease with check in, Night staff around 9 when I got there basically told me they quoted me for a room for TWO CHILDREN and two dogs, then told they couldn't accommodate me unless I booked a second room, however would not offer me a conjoining room, mind you all of this after this man looked me in my face and told me he thought I meant two kids and two dogs...... just not good business. Waiting on a refund, was told by front desk clerk the manager was called and approved a refund, but not showing anywhere so far so we will see. Very dissatisfied with this.

Couple of the lamps was not working. Couple of the plugs were not working., and they may have roaches

Great place Medina was absolutely wonderful, and the bed was very comfortable.

The rooms were incredibly unclean. When it was mentioned the first time (lights didn’t work, patched holes in walls, red, pink, brown, and clear stains all over the bed and pillows) we were offered another room across the hall. When it was mentioned the second time (specifically when there were clear stains all over the pillows that were noticed again) I was told “it’s not the pillow, just the pillow case” by Sam and then was handed a pillow case to put on the same unclean pillow. There were other safety issues such as the main lock that goes over the door was busted in half when we got in the room and so much more. For the price we paid, it was completely unexceptional for the rooms to be in the condition they were & the way the staff responded was horrible.

Dive hotel This place was dirty and unkept. I found hair in the bed I slept in as well as the shower. I don't think the room was cleaned at all before our arrival. The beds were made and the towels were fresh. When asked, staff provided the items asked for fairly quickly. Microwave needed cleaning, there was no coffee service in the room. although the beds were somewhat comfortable, the sounded like a sinking ship, squeaking and groaning metal. It was a place to sleep at night, but just that. I do not recommend this place at all.

10 minutes away from Great Lakes where son was graduating from navy