Best Hotels in Watertown, United States

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

Very good hotel, good location, more than 20 minutes from MIT and Harvard University, room facilities are good, but also cooking. Pots and pans are complete, dishwasher is also very good, large refrigerator Very real, free parking, great, staying here next time.

Dont the unique decor of the hotel fool you. Outside the decor of the hotel, the rest is just gabbage, it shouldn't be part of the Hilton branch. I travel into Boston every week on assignment and it so happen that am currently staying in this hotel right now. I always have great experience in all the Hilton hotels I have been staying with except this particular one. I am suppose to be staying here for 4 days, and 3 day into my stay. Last night, as I was relaxing and having a cup of wine, the glass felt off my hand and spill on the bed. I had to use a towel to cover that side of the bed in order to be able to sleep on the bed till in the morning. I got in touch with the front desk at 7am this morning before going to work to let them know that I needed my bed sheet changed due to the spill drink. The lady at the front desk, assured me that it will be changed before I get back. when I got back from work at 3pm and got to my room, the bed sheet is still not changed. I called the front desk, to enquire as to why it wasn't changed. BILL at the front desk answered the phone and told me that, am not staying more than 4 days so, my room cant be clean. If I need towels, it can be send up stairs. I had to let him know again that, I had stopped at the front desk earlier today to let them know why I needed my bed sheet changed. From this point onwards he became condescending and repeat the same thing he said earlier of me not staying more than 4 days, and as I was about to say I will go down stairs to collect the bedsheet, he hang the phone on my ear. I call again to ask what was his reason for hanging up the phone on me, he didn't pick the phone. After that, I went down stairs to talk to him in person, and all he could say is, ”I did not hang up the phone, I thought you hang up, Maybe the phone got disconnected”. what a LAME ASS EXCUSE, for been UNPROFESSIONAL and RUDE! This is the WORST experience I have ever had at a Hilton hotel and will never stay here again. Can't wait to check out

The front desk service is good, breakfast is the best among several hotels in the United States, balanced and very full. Remember to get the food before 10 o'clock, outdated. The room is large, the fly in the ointment is that the room with disabled bathing equipment leaks more after the shower.

I enjoyed my stay at the Hilton. Rooms were comfortable and staff was friendly. Shout out to Irem Cengriz for being so friendly and helpful. Breakfast was great; the food was fresh and the lounge area was expansive. I would definitely stop by here again!

Stayed for a week at this location. Parking is plentiful and comes at no charge. The property could use a renovation as it's dated and showing the wear of the years. The floors in the room squeak/pop. The room was sufficient, clean, and comfortable. The television had plenty of channels including HBO 1 and 2. Breakfast was pretty good and always well stocked. I'd still stay again if I were in the area, to accumulate Hilton Honors points.

The hotel is strategically located, opposite naitick mail, there is Macy's Department Store, there is food court on the second floor, there is Chilefang and pizza, there is a supermarket Aldi not far away, I am very convenient to buy fruit, and the elevated road to Boston is also very close.

The room is large, quiet and has a beautiful view. The entire hotel is very luxuriously decorated. There are buses connected to the subway, so the transportation is convenient. You can eat authentic Cantonese cuisine in the hotel, and the price/performance ratio is good! Very recommended!