Medina Palms
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Watamu

Medina Palms

No.1 of Premium Hotels in Kilifi
Plot, Off Turtle Bay Road, Watamu, Kilifi 80212, Kenya
Show on Map
With a stay at Medina Palms in Watamu, you'll be near the beach, within a 5-minute drive of Watamu Beach and Prawn Lake. This family-friendly hotel is 1.3 mi (2 km) from Mida Creek and 2.1 mi (3.3 km) from Watamu Marine National Park.Show More
We Price Match
hotel overview picture
4.5/5Great·Excellent Location
The best thing that the Kenyan coast has to offer. Beutiful setting and great food.
Amenities
Golf CourseOutdoor swimming poolExclusive Beach AreaDivingSnorkelingHikingSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Malindi Airport
(20.7 km)
Landmarks: Spiaggia delle Tartarughe
(240m)
Landmarks: Robbie Rasta Safari
(240m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Three-Bedroom Villa

Three-Bedroom Villa

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 King bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Ocean view
Electric fan
Room Details
Check Availability
One-Bedroom Suite

One-Bedroom Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Duplex Suite

Duplex Suite

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Villa With Private Pool
1

Villa With Private Pool

Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed ● Bedroom 3:1 Double bed ● Bedroom 4:1 Double bed ● Bedroom 5:1 Double bed ● Living Room 1:1 Sofa bed ● Living Room 2:2 Sofa bed
Non-smoking
Air conditioning
Refrigerator
Ocean view
Electric fan
Room Details
Check Availability
Villa

Villa

Bedroom 1:1 Single bed ● Bedroom 2:1 Double bed ● Bedroom 3:2 Double bed ● Living Room:2 Sofa bed
Non-smoking
Private bathroom
Daily housekeeping
Room Details
Check Availability
Deluxe Suite
1

Deluxe Suite

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.5/5
Great
52 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Average for similar properties in Watamu
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 20, 2023
The best thing that the Kenyan coast has to offer. Beutiful setting and great food.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 18, 2024
I've stayed at this property before but hotel standards have really dropped. Despite having a booking for a week, I was first put in one of the worst rooms (would really not call it a villa). Room, I guess had not been occupied in a while (I guess as I was a solo local traveler, reception felt I'd accept a 'subpar room'???, was welcomed by swarms of mosquitoes; on and off sewage smell/whif near the entrance. Next afternoon (after complaining) I was moved to a better villa, however with a sagging mattress, after 2 days my mattress was changed by the housekeeping steward who took pity of my plight. Villa phone didnt work, despite multiple requests to front desk eventually fixed on 3rd day (needed working phone to call restaurant for room service, had to walk to restaurant to place order defeating purpose of room service) Meals are below average; extremely limited breakfast range and menu options. Extremely frustrating as I was working and could not get away to restaurants. Requested a late 12PM checkout - reception refused was even willing to pay for it. Note - I previously had to wait till 3PM to get access to the 'better villa' as guest was checking out late, yet hotel could not extend a 12PM checkout for me? Last straw, I gladly left hotel before 10AM and went to next door hotel; that has better guest appreciation and food quality! Pros: Amazing beach view, Terry at the Spa was fantastic, housekeeping stewards are extremely pleasant. Cons: Food, quality of rooms, thread bare linens, on and off 'whif' of sewage as your walking by the gardens, hotel standards have really dropped - definitely not value for money. Would not recommend or return!
w‍a‍m‍b‍u‍i‍ ‍f
November 13, 2024
Very perfect ambiance and rooms the service was also very good especially sharon who was our day waiter .kindly improve on the food .The food is terrible maybe you can do better.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2024
Extremely good and efficient booking through email. Upon arrival, the check in was swift and easy. The apartment was beautiful, beyond our expectation. Everything was working well, the amazing showers, hot water, jacuzzi, fridge amenities, air conditioning. The hotel met all our needs with a variety of swimming pools, great food and beverages, fitness studio and beach. Would highly recommend and can’t wait to be back.
C‍h‍i‍o‍p‍i‍n‍a
October 13, 2024
Fantastic location, suggested for a couple, professional staff, warming atmosphere, a special thank to Bosco who cared about the cleanliness of our room with passion and professionalism and also a bit of artistic gifts; very good Amandina restaurant, a special thank to Vivian who cared about us in, she made the difference with her professionalism, efficiency, smile and good tips. All the medina staff has been really efficient helpful charming and professional from the first minute to the last one, respecting anyhow our privacy and holiday. Highly recommend resort, we will come back hopefully soon.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2024
Amazing hotel. Great food and customer service. Really nice apartment with large bedrooms and great showers. The pools all along the village were just amazing. The gym and personal trainer are definitely giving the hotel an extra edge.Big thank you to George and Mike for their service and dedication
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 4, 2024
Wonderful vacation, the staff here have been extremely welcoming and obliging. We spent our lunchtimes at the Ngalawa Beach Bar where Risper Wanjiku was an absolute treasure. She got to know our needs and consistently cared for us and our children - no request was too small! Thank you very much Risper and the rest of the fantastic team.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2024
We really enjoyed our stay at the Medina Palms for our wedding anniversary trip. We went with our two-year-old and it was perfect for a family trip. The staff were really kind, especially Rama by the beach who made sure we had the perfect beds overlooking the ocean where our toddler could play all day long. He brought him extra sand toys and really looked out for him which we appreciated. Because it was low season and it was our anniversary the hotel was able to upgrade us to a penthouse which was so kind of them. The penthouses are so beautiful with two bedrooms, a fully functional kitchen, two dining areas, an upstairs living room and plunge pool. We were spoilt in terms of space. The decor is lovely and has a real coastal feel. There are three pools to choose from all connected by longer smaller 'pools' which are shallow hence great for kids to splash about in. The food was great and the location directly on the beach was really nice. July is seaweed season which meant there was A LOT of seaweed on the beach/ in the ocean...but it didn't bother us much. There were just some minor maintenance issues like the safe and phone not working in our room but was we were only there for 3 nights we were not bothered. Would definitely recommend this lovely place!
R‍o‍v‍i‍n‍g‍3‍3‍1‍7‍2‍5‍9‍7‍6‍5‍6
July 22, 2024
Really great hotel and property. Wonderful staff they really go out of their way to make you feel welcome. Good food and service. I wish they would propose more activities - water activities and other fun activities for families, but other than that everything else was top notch. A bit of a wait for dinner to be prepared though.

Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Spa
Restaurant
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: 02:30–10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2011
  • Number of Rooms: 36
With a stay at Medina Palms in Watamu, you'll be near the beach, within a 5-minute drive of Watamu Beach and Prawn Lake. This family-friendly hotel is 1.3 mi (2 km) from Mida Creek and 2.1 mi (3.3 km) from Watamu Marine National Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Watamu? This hotel has 1300 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 50 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your room comes with a Select Comfort bed. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Medina Palms?

The check-in time at Medina Palms is 12:00 and the check-out time is 10:00.

What amenities and services does Medina Palms have?

Medina Palms has the following amenities and services: Exclusive Beach Area, Swimming Pool, Snorkeling.

Does Medina Palms have a swimming pool?

Yes, Medina Palms has a pool.

Are pets allowed at Medina Palms?

Unfortunately, pets are not allowed at Medina Palms.

How much does it cost to stay at Medina Palms?

Prices at Medina Palms are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Medina Palms?

Malindi Airport is the closest airport to Medina Palms, and it is about 29 mins from hotel by car (20.7 km).

What is the cancellation policy for Medina Palms?

The cancellation policy for Medina Palms varies depending on the type of room and booking conditions.

About This Property

Nearest AirportMalindi Airport
Distance to Airport20.71KM
Average Price FromEUR567
Hotel Star Rating5