Medina Palms
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Watamu
Medina Palms
No.1 of Premium Hotels in Kilifi
Plot, Off Turtle Bay Road, Watamu, Kilifi 80212, Kenya
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Highlights
Delicious breakfast
Lots to do
Free parkingAmenities
Golf Course
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Hiking
Spa
Massage Room
All amenities
Property Description
With a stay at Medina Palms in Watamu, you'll be near the beach, within a 5-minute drive of Watamu Beach and Prawn Lake. This family-friendly hotel is 1.3 mi (2 km) from Mida Creek and 5.6 mi (9.1 km) from Ruins of Gedi.
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8.8/10
Very GoodThe best thing that the Kenyan coast has to offer. Beutiful setting and great food.
All 53 reviews
Surroundings
Airport: Malindi Airport
(20.7 km)
Landmarks: Spiaggia delle Tartarughe
(250m)
Landmarks: Robbie Rasta Safari
(250m)
Landmarks: St. John The Baptist Catholic Church Watamu
(300m)
Landmarks: Bobby Tours Watamu
(350m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Three-Bedroom Villa
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
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1
One-Bedroom Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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4
Duplex Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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2
Villa
Bedroom 1:1 Single bed ● Bedroom 2:1 Double bed ● Bedroom 3:2 Double bed ● Living Room:2 Sofa bed
Non-smoking
Private bathroom
Daily housekeeping
Wi-Fi in room
Clothes hangers
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4
Deluxe Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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Guest Reviews
8.8/10
Very Good
53 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Watamu
AI Summary
Medina Palms Resort in Watamu provides spacious, stylish, and clean apartments with excellent amenities and a friendly staff. Guests appreciate the beautiful setting, but note the need for maintenance.
Guest User
December 20, 2023
The best thing that the Kenyan coast has to offer. Beutiful setting and great food.
Guest User
July 6, 2025
Excellent location and facilities, but far from 5 star service. They have damn rules like closing the pool at 6pm! Staff not proactive in dealing with large groups. We had to continuously ask them to do simple things like combining tables to fit the group. They close everything on a strict damn schedule. They kicked us out of the dinner area, because they were closing dining area. We moved the bar and they also stopped serving drinks early in the night. It’s especially absurd because we were a big group and wanted to actually spend more. Never going back.
Guest User
July 4, 2025
I had the misfortune of being served by someone named Collins, and I can honestly say it was one of the worst customer service experiences I’ve ever had. From the very beginning, Collins was incredibly rude, unprofessional, and completely indifferent to basic courtesy. He acted as if customers were a burden rather than guests to be welcomed. What made things even worse was his attitude when it came to ordering food. Instead of allowing me to choose from the menu or even asking what I might prefer, he insisted I eat what he decided. Yes, you read that correctly — I had to eat what he said, with absolutely no room for discussion. It felt more like being bossed around than being served in a restaurant. I was stunned by the arrogance and total lack of respect. Throughout the entire interaction, Collins remained dismissive, impatient, and borderline hostile. I felt uncomfortable, unwelcome, and honestly insulted. This is not how any customer should be treated, let alone in a place where you’re paying for food and service. The entire experience left a very bad taste in my mouth — and I’m not just talking about the food. I would never return, and I strongly recommend that others stay away. There are plenty of other places where you’ll be treated with respect and basic human decency. This was unacceptable on every level.
Guest User
June 29, 2025
I enjoyed my stay at the Medina Palms. It is a gorgeous resort with an Arab-inspired design. There are quite a few stairs for getting around and, in June, the beach is full of seaweed. However, the pools at the resort are lovely and the overall design of the hotel is very interesting. The food was pretty good.
Guest User
May 22, 2025
I was here with my husband for unwinding.I loved the services and friendly staffs.The villa was so clean and everything in was stunning.The jacuzzi was abit 👎.The food was 👌so amazing and sweet.Thanks.I wouldn't mind coming back with my Husband next time.
Guest User
February 24, 2025
The hotel grounds are delightful : pools excellent . Rooms - really would benefit from a refurb. I was surprised not to have fresh water bottles by the bed and not to have face flannels replaced . The breakfast is poor and the spa disappoints . Just not what I'd hoped for a five star price
Guest User
December 30, 2024
The penthouse was quite comfy and very clean. During our stay Rhoda maintained our room spotlessly clean. The dinning experience was awesome 😋particularly the garden dinner at Amandina restaurant 👌rich in taste and flavour. The staff were quite friendly and helpful, special appreciation to the restaurant manager Collins, George, Sharon and Juma. You made our stay memorable. We are so happy and grateful.
Guest User
December 27, 2024
Amazing food,amazing staff,amazing management. Amazing restaurant,amazing resort,amazing rooms,amazing beach,amazing beach bar,amazing spa,amazing garden,amazing location…………….Amazing,Amazing,Amazing!!!!!!!!!!!!!!!!
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Exclusive Beach Area
Diving
Snorkeling
Hiking
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Table Tennis Room
Restaurant
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Station Drop-Off Service
Additional charge
Shuttle Bus Service
Additional charge
Station Pick-Up Service
Additional charge
Business Services
Multi-Function Room
Fax/Copying Service
Additional charge
Meeting Room
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Currency Exchange
Tour/Ticket Service
Languages Spoken
Italian
Food & Drink
Snack Bar
Bar
Room Service
Public Areas
Garden
Health & Wellness
Spa
Additional charge
Table Tennis Room
Windsurfing
Diving
Golf Course
Off-site
Fitness Room
Massage Room
Body Care
Hiking
Snorkeling
Foot Bath
Activities
Public Beach
Exclusive Beach Area
Fishing
Cleaning Services
Ironing Service
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Kids' Club
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: 02:30–10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$16.00 (approx. NZD 26.48) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2011
- Number of Rooms: 35
With a stay at Medina Palms in Watamu, you'll be near the beach, within a 5-minute drive of Watamu Beach and Prawn Lake. This family-friendly hotel is 1.3 mi (2 km) from Mida Creek and 5.6 mi (9.1 km) from Ruins of Gedi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Watamu? This hotel has 1300 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your room comes with a Select Comfort bed. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Watamu? This hotel has 1300 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your room comes with a Select Comfort bed. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.