Jacaranda Beach Resort Reviews

The hotel is located on what in my opinion is the most beautiful beach in Kenya, and very little would be enough to make this place unforgettable. The structure is objectively old, well-kept, but old. The room I was assigned had a strong musty smell, and I often found ants. Considering the price, I would have expected greater variety of food, breakfast always the same, lunch and dinner with dishes that are often repeated and this over a period of 10 days can lead to boredom. Having said that, the staff at the property are fantastic, waiters, chefs and entertainers are really nice. So to conclude it is a hotel that I promote but with many reservations, because I expect more from a 4 star hotel. I hope to return and find improvements 🤞

Excellent location right next to the beach. Beautiful palm trees. Lamu style high beds. Clean room. Friendly staff. Dull cyclic menu. Would be nice to have a la carte on offer. (Its always lovely for us to have a variety/choice and be served and consequently pay for it as well as appreciate the server. Nothing to write home about. Service and facility felt undistinguished for the price paid and the star rating of the establishment. However not regrettable. I would recommend for families and group vacationers.

RESORT SPETTACOLARE. Abbiamo soggiornato per dieci giorni, cibo eccellente, staff cordiale e sempre presente per ogni problema o dubbi vi accolgono come se foste una famiglia! La camera ogni giorno viene pulita insieme a biancheria e asciugamani. Niente da dire se non che è il migliore resort a Watamu. Super consigliato!!!

Amazing. First of all resort is very well designed and its remarkable architecture make it a luxury but at the same time characteristic one, due to the intelligent respect of African and local "genius loci". Room was very spacious and I did appreciate materials and finishing, making it comfortable, but at the same time rustic, looking very "local" but not in a kitschy way. Luxury resorts are sometimes kitsch, but that doesn't happen at Jacaranda, on the contrary giving the best example of compromise between luxury, comfort and tradition. Cuisine was excellent, with plenty of international, African and Italian choices and a very good Kenyan/Italian fusion experiment. Pastas, fish, meat, fruit, salads, dressings, everything was tasty and safe. Just desserts weren't anything special, I'd suggest to introduce some Italian traditional ice-cream. Staff was prompt and nice, all our requests have been completely satisfied. Place is great, daydream beach and fascinating excursions (never miss the safari!) within a few hours range. Must go!

Beautiful resort, right on the sea. Great staff, nice rooms. Clean. Good swimming pool. Totally inadequate internet. No Internet in rooms or reception. Only a slow to useless line near the bar. Forget work or downloading software. Access road of about 3km is a rocky disgrace. Each excursion out suffers time lost and discomfort. The actual public beach, beyond the resort limit, is populated by intimidating rip off merchants "Beach Boys". Sea swimming doesn't happen much due to this.

I had a bad experience at Jacaranda hotel. I booked the hotel from 16th Feb to 19th Feb but on arrival was faced by rude reception and kept waiting for one hour. I had to change hotels as they retained USD 200 from my booking. I would not recommend any stay. Winstone.

I stayed for a few days ..for business…I was immediately struck by the beautiful and friendly reception area. Very spacious and welcoming atmosphere.The staff throughout the hotel were very professional ,,friendly and extremely helpful. They always greet and smile to us. The food was Extra Amazing..Very nice and clean beach..The room was spacious and had a fantastic pool view…i have no hesitation in recommending this hotel to the tourists who want to go to Watamu…

Dirty glasses Basic rooms lacking a simple kettle Non-responsive staff Be warned before making your booking. And if you do, don't pay for the full stay as you will not get a refund. Was ready to check out within the first 30 minutes.

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We stayed with friends (3 couples in total) the last week of March. Journey of over two hours from Mombasa by bus with several final kilometers on a dirt road with bumps and cross-country holes, ideal for those with back pain problems. Externally beautiful structure with well-kept gardens. Rooms with ceiling fan and air conditioning, well maintained with private bathroom with minimum maintenance. Personally I don't go on holiday to eat and drink but if you want to compare the price paid (+ all inclusive) to the quality and, especially, the variety you could certainly expect much more. White beach always clean with sunbed service with vintage mattresses but comfortable to be covered however with towels provided free of charge with potential replacements without problems. Staff and staff always smiling and courteous. Definitely and sensationally negative points: - Of the 4 showers in the (salt) swimming pool, only one works (let's say very, very generously) without being able to get wet enough (for common hygiene) to remove sand and/or sweat before entering the water. afterwards to remove the salt to have a light refreshment (very little water and always hot). If even two are opened at the same time, no more water flows for anyone. When you ask the staff, they tell you that it is always like this and not because there was a fault. We also tried on the beach of the nearby Jumbo Resort and found the same situation. - But the even more serious sore point (in my opinion) is the dining room (where there are only three (3) ceiling fans (apart from another 4 placed above the buffet tables to chase away flies) which favor only 3 / 4 tables with 4 seats each which, consequently, are always the most coveted by almost all customers who, immediately after the first day, realize that it is not possible that in a 4 star resort you have to endure 3 times a day heat of this kind at just as many times of the day. I think that installing several other fans above as many tables would certainly not be a devastating expense for the owner(s) (among other things also of two adjacent resorts (Jumbo / Bravo) and perhaps many customers would have been satisfied. I certainly consider that we are in Kenya and that everything is parameterized to the "African" situation (with all due respect) but if the price is that of a 4 star resort, you have to offer related services and quality and it is not always possible and in any case, having to justify yourself with the same words.... "eh but we are in Africa".... So if, given the usual daily temperatures, you want to sit quietly to eat without suffering from the heat (be careful, I didn't say al fresco , it would be too much) then I advise you to choose another resort. Negative note aside, which however goes beyond the management of the resort, are the "beach boys" (very many) who stay all day between the border of the king

An experience that I recommend to everyone, to be done at least once in a lifetime. I thank my guide Federico Kenya Safari who made this experience even more unforgettable, always smiling and helpful.

Nous avons séjourné au Jacaranda en Mars 2024. Tout le personnel est très sympathique et accueillant. Les chambres sont spacieuses et propres. L'hôtel est beau et fleuri mais vieillissant et loin de tout. Manque d'entretien au niveau des piscines, le carrelage verdit. Le restaurant est bien mais manque de ventilateurs. Les repas sont bons et diversifiés. Par contre le "snack" est nul. Les cocktails ne sont pas bons en all in. Une majorité d'italiens dans l'hôtel donc toutes les animations sont en italien. Plus d'animateur Ôclub Expérience donc débrouillez-vous !! La plage est belle malgré les beach boys très envahissants et les algues (mais c'était la période). Pour les excursions n'hésitez pas à faire appel à Abdul (duliey Tours and safaris) à l'extérieur car il est beaucoup moins cher qu'à l'hôtel et parle très bien français. Merci Abdul, le guide magique !!

Era la nostra prima volta in Kenya. Partendo dal presupposto che siamo in Africa Jacaranda non ha deluso le nostre aspettative. Personale sempre gentile e sorridente (anche l'animazione molto piacevole e non invadente), attività a tutte le ore della giornata (acqua gym, stretching, tornei di biliardo, beach volley e biliardino, serate ogni volta diverse..). Cibo ottimo con proposte di ogni tipo (antipasti, piatti caldi, carne e pesce cotti al momento sulla griglia, pasta cucinata al momento, dolci, frutta...) e spuntini ad ogni ora del giorno disponibili al bar. Colazione molto valida e varia sia dolce che salata (ottime le marmellate home made!) Le camere forse un po' da rimodernare, ma dotate di tutti i comfort e molto pulite. Il resort ha un ampia spiaggia con lettini, delimitata da una staccionata oltre la quale ci sono molti beach boys (a noi non hanno dato troppo fastidio, essendo anche molto simpatici ma è pur vero che sono talvolta molto insistenti). Attenzione però che la spiaggia di Sardegna 2 non è vicinissima infatti noi abbiamo dovuto prendere sempre la barca per raggiungerla. Se volete fare una passeggiata con la bassa marea sono necessarie le scarpette. La posizione non è centrale rispetto a Watamu (impossibile raggiungere il centro a piedi) e vi è una strada sterrata per il resort. Molto organizzati per check in e check out.

Vacanza spettacolare, staff simpatico e gentile, villaggio pulito e bello cibo buono praticamente italiano, affidatevi ai beach boys per le escursioni in particolare a Michele ragazzo molto bravo simpatico e disponibile. Vacanza super