Hotels near Smithsonian Garden in Washington D.C.

The location of the hotel is good, and the facilities are relatively new. However, an Indian waitress at the front desk had a bad attitude and gave us a room opposite the elevator on the first floor. As a result, the room was very poorly soundproofed. She talked loudly when cleaning at 6 o'clock in the morning, and the floor fell off. The sound of each thing can be heard clearly, plus the noise of people taking the elevator early in the morning, it is really too noisy. Before going out at noon, I found the front desk and said that I wanted to change the room. At first, I said no, and then I was given a room on the second floor. The next day, I found that it was directly above the garbage room. The garbage was loaded and unloaded in the morning, and the air conditioner in the room was sounding like a tractor. Fortunately, it was not turned on when it was not hot at night. I was too lazy to negotiate with the front desk. I seriously suspected that it was targeting Chinese people!

What an absolutely amazing stay in the nations capital. My room was incredibly clean and it was even quiet, considering that there was a rooftop bar with live music. I slept well. And, I’m really grateful that they are in such close proximity to a Walgreens, which is right on the corner. I travel often and often forget a thing or two or just need simple things like bottles of water (I drink half a gallon to a gallon per day). But I want to give a big huge shout out to the staff particularly Jessica, Michael and Chris. I was traveling with someone with dementia. We were in town for the Alzheimer’s Association ball. And, they truly treated my travel companion with kid gloves! The staff were considerate to her needs and patient with her every step of the way. I even accidentally left my jacket in the hotel room trying to take care of my friend and Jessica call me later on that day to let me know that she found it and that she would personally ship it out. This jacket is very personal and special to me and has quite a bit of sentimental value so I’m so incredibly grateful that I didn’t lose it and that it’s on the way back to me. This was a great stay, a great hotel! You feel safe in a big city and the café downstairs has some of the best coffee I’ve ever had in my life!

Our experience at the Phoenix was wonderful. The hotel’s location was so convenient since it’s a block from Union Station and we came in on Amtrak - but also because the subway line runs from there as well. The staff could not have been nicer - always greeting us, welcoming us back when we came back in the evening, etc. And the room was clean and well taken care of every day. They also have a restaurant attached where you can get breakfast or food/drinks. We’ll definitely be staying here again on our next trip to D.C. The only negative portion of the visit really had nothing to do with the hotel but rather the people next door - the group was loud and boisterous late at night (between 1 and 2 am) and woke us up a couple of times. After two nights we reported the issue to the staff, who offered to try and move us, but since we only had one night left we decided to remain in our room. Other than that, the stay was perfect.

I recently hosted a conference and board meeting at the Sheraton Pentagon City Hotel. I stayed twice- once in September to do a site visit and had a particularly friendly welcome from Gelila who helped me out multiple times and made me feel welcome and cared for. She really made my experience memorable. Working with Jada and Megan to book the event was really easy, friendly and efficient. When I came back to host my event I was really welcomed by the staff. Kendra always made sure I had what I needed to make sure my event ran smoothly and kept track of many different needs our group had. She was very responsive and helpful. Negasi, Rosario, Helen and Amir took care of us with our catering and were such authentic and caring people. They all made us feel like family. Negasi particularly noticed what we needed and made strides to change the plan to accommodate for our particular event. He is a wonderful person. Other front desk helpers, like Taylor, also really enhanced the experience. Everybody really actedl like a human being and I really appreciate it. I am so grateful each time I went down and saw Gelila at the desk because I felt like I could count on her generosity and friendly warmth! Thank you all for the care and consideration during our event! Next time will definitely book here.

I came to the Holiday Inn Express with two of my friends and the assistant manager Ibrahim was very helpful when we had some trouble checking in and he was very helpful throughout the process of helping us. Very professional and my friend and I will definitely come back to this hotel because of him.

I came to DC during the short vacation. I mainly wanted to check out the museums in the city, so I mainly searched for a hotel with a better location. The hotel is only a 7-minute walk from the White House. There are pharmacies, coffee shops, bars and restaurants around the hotel. The museums in DC close at 5 or 6 pm. You can eat and stroll around the main street around the hotel in the evening. The street next to the hotel is quite lively. Parking in DC is not very convenient, so I park my car on the street and go shopping, or drive to nearby scenic spots. As long as I leave the city center, it feels like it is easier to park. This time I went to the zoo and didn't buy a parking ticket specifically. It was easier to find a parking space if I drove there in the morning. The hotel lobby has its own restaurant, as well as a multi-functional hall, conference hall, and gym. The hotel should have been renovated. I personally feel that the room is relatively small and the window is also small. Their sink and bathroom toilet are separate, which is a good point. There is an ice machine in the building. I bought a drink and went back to the hotel. It was better to chill it and eat it with a late night snack.

My husband and I arranged for a room block for many of our guests to stay at this hotel for our wedding. Leading up to the wedding and during the wedding weekend, the staff were very communicative and hospitable - helping us keep track of which guests were staying there, the distribution of welcome bags, and coordinating transportation to and from our wedding. Our guests had a great stay at the hotel and really appreciated the reasonable price and proximity to many restaurants and shops in Bethesda.

You have to come to Infamy omg! it was so wonderful we had the best service ever from Donna, Luca, Iyana… we hung around for a few hours and had amazing cocktails and wonderful service, Chris the manager came over to offer us a last call at 1130 just to make sure we were happy the whole staff gives off excellent energy and really engages with us

Beautiful and very comfortable and clean. I stayed 5 nights and would have liked my room to been cleaned at the half way point to get a refresh on coffees and clean sheets but was still very nice. A spa would be a awesome addition to your hotel. Continetal breakfast was simple and all that you need egg muffins were out one day so all there was was the cold stuff or bagels and toast. But all in all very lovely hotel.

Totally nonresponsive to our booking needs. We clearly communicated our needs for a handicap room as well as a double room to accommodate 3 family members. Nothing was as ordered when we arrived an hour past check in time. The handicap room had a tub when we requested a walk in shower. There was absolutely no storage in the room or bathroom. There was no safe in the room. We were told that this was how all handicap rooms were. There was no soap in the room. It took two requests from housekeeping to get soap and the head of housekeeping totally contradicted the front desk and said she would get us a room to meet our needs. At 10:30 pm we had to repack all our luggage and move to another room. This room did have a walk-in shower, a small free standing set of drawers in the bathroom, no other storage and a safe that was unreachable and literally on top of what is euphemistically called a closet. All this for only $250 a night, 3 rooms for 3 nights. Not an insignificant amount of money. The only accommodation we received after asking was a free buffet breakfast which was comparable to a Holiday Inn Express, adequate but certainly not lavish. Also because one person made the reservation they would not award loyalty points to anyone else even though we all paid for our own rooms. It shouldn’t be that complicated to change this request.