Marriott Marquis Washington, DC Reviews

Breakfast took a time to wait! The Beer lab waiters and waitresses were very rude

Vacation to Washington DC, and booking a room at this hotel really helped my trip. The place is clean, the staff is also friendly.

Charged me twice for the booking and non responsive holding nearly $2500. Poor attitude from front desk and lied to me about things

Great hotel to live in! Beautiful lobby with central location. Service is great!

Great hotel overall. Facilities are a bit dated but was clean and tidy.

Nice hotel good location

The location is good and the rooms are good. However, when I asked what the destination fee was at checkout (it was a polite question), the black woman at the reception was very rude and told me that it was originally included, and she got angry at me and my husband, asking if I didn't read it when making a reservation, which was embarrassing. Another man came to explain and my curiosity was answered, but I was not in a good mood about the trip that day. The day before, another Marriott hotel was very friendly, so I was even more surprised. This was my first experience like this while staying at an American hotel, so it was perceived as racial discrimination. I will never use it again.

This hotel is hard to describe, because it was booked for a temporary night, and I went directly to the front desk and said there was no room, but I booked it on Ctrip, and the room WiFi was charged. The front desk searched for a long time, the service was very bad, and I had already paid in full on Ctrip. I also received a pre-authorization of 750 dollars in 3 days, and I booked another one at the same time. The front desk kept saying that the room was full, and then I contacted Ctrip at 12:00 at night. Looking for a hotel upstairs, I changed a front desk staff with a very good attitude and helped us open the room. The hotel canceled the buffet breakfast due to the epidemic, and now they order food online by themselves, and each order will charge a delivery fee of 6 dollars. The breakfast portion is quite large, which is not bad. Because we went out late, we didn’t clean up on the first day. We said it was cleaned on 7-8 every day. When we left, we called the front desk and they would come to clean. The next day we called the front desk, and the front desk complained why we went out so late .

I have stayed in the most cost-effective hotel in the United States, not one of them.

Still livable

The breakfast is very generous

The lobby is nice and atmospheric. Many politicians live in this hotel, very DC haha. But the interior of the room is ordinary and quite satisfactory. American hotels are generally very general, not as good as domestic ones of the same level.

not bad...

good good good