I chose the AC DC Downtown as the base for my travels within the nation’s capital back in July 2020. The location is absolutely unbeatable, as everything you’d need for a fulfilling DC adventure is no further than a few blocks. I appreciated my stay at this AC property and consider it to be worthy of four stars, but I hope to see improvements on just a few small aspects of my experience for next time. I should begin with the highest compliments to the staff; they were kind and attentive to all my needs. They worked to ensure I had a room facing the interior courtyard space, rather than the street, which is always a preference for me. A few guests in an adjacent room to mine were hard at work partying or goofing off or whatever, blasting loud music at around one in the morning (when I arrived after my late-night flight), and the night auditor quickly phoned that room to make them aware of their excessive noise. It stopped within minutes. And when I had to check-out early the next morning instead of stay one more night, my reservation was edited professionally and without hassle. Bravo to the staff! (Moreover, I also wish to shout-out managers Donald LeCompte and Leroy Turnquest for personally following up via email on my stay—I could tell they cared about guests’ experiences and how to best serve them again in the future. Much appreciated to receive these messages!) Now I wanna sort of sway into the aspects of my time at the AC I would’ve enjoyed better had just a few tiny improvements been made—and much of this can stem from my proactivity next visit. The rooms were COVID-clean, comfy, and very quiet from the outside air/sky/atmosphere, but their functionality was a bit questionable. I realize ACs are geared toward shorter, urban-focused stays during which the idea of a hotel isn’t as paramount, but I would’ve loved to utilize larger bedside tables/stands and more spacious walkways. If I remember correctly, I was specifically given a mobility-accessible room, which is basically false advertising for wheelchair-bound folks. For me, I managed since I can walk just fine inside my room and park my chair elsewhere, but I always try to be a voice for the disability community—please reconsider the choice to label this room as accessible if the space can’t be expanded to ADA standards. In general, I wasn’t too impressed with functionality, but I managed fine when I spent the night. Additionally, the noise from adjoining rooms is incredibly amplified. Next time I come, I will ask to sleep in a room around which no other guests are staying. I know how tough it is to fix the mechanics and structure of a big building, and I know nothing can ever be perfect, but I still desire to do my part by asking to avoid others to ensure my stay is more private and relaxed in the future. It is true I’ve dedicated a significant portion of this review to describing negatives, but please please trust me that my rating of four stars still stands. I recognize that the ma
3 Reviews