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Very poor condition for 3 stars , I was surprised and disappointed to find the accommodation was not as I would expect for a 3 star hotel . On check in I rang the bell at the door and waited , and waited , no one came to the door , eventually a staff member came from the annexe across the courtyard and let me into reception with her key , only to find a gentleman sat at the reception desk , why he couldn't answer the bell and let me in I don't know , kept me waiting several minutes , unnecessarily. The room was on ground floor , in the annexe type building across from reception , with the window facing out onto the pavement and roadway of a busy street , the net curtains being ripped offered no privacy, so that I had to keep the curtains drawn at all times to maintain privacy . The carpet in the bedroom could only be described as ” grubby” , the bathroom smelled musty / mouldy , with black discoloured grouting in the shower , which looked like it needed a really good clean . The shower head holder , height adjuster , was broken, so that it languished at the bottom of the rail and was not able to be held at a suitable height , forcing me to have to crouch down , or hold the shower head with my hand in order to get my head and shoulders under it . The hand soap dispenser by the basin was either empty or broken, so that every time I used the bathroom I had to reach into the shower for shower gel to wash my hands with . On checkout I was unable to raise my complaints as no one attended reception, despite my ringing the bell , so I had to leave my room key in the early checkout box and walk away without the opportunity to speak with the staff . Cleaning staff nearby , chatting away in a foreign language , completely ignored me standing at reception. Very disappointed with the accommodation and the staff , would NOT recommend staying here at all .

The room was attractive (but smelt unpleasantly of cheese or similar when we arrived) with comfy beds and a nice view of the church. That's the good bit but unfortunately the rest made it too odd to enjoy. It was so strange - like staying in someone's house where they weren't expecting you and didn't want you there! The staff were completely disinterested and unfriendly from start to finish. Breakfast was strange - jars of cornflakes, crunchy nut cornflajes, muesli and croissants on one table with a plastic bottle of milk, plus some bread and a toaster on the bar - noone showed you where anything was, you!had to find where they had balanced bits of breakfast and the one member of staff sat with her back to us. We weren't offered tea or coffee but asked if there was any because we saw empty teapots on another table. Very awkward and uncomfortable. When we checked in, I asked what time checkout was and asked if I could extend it to 12pm. I was told it was 10am but could pay £20 to extend it, which I did. At 11.40am we returned to our room and a member of staff said 'what are you still doing here, check out was at 11am' so I said we had paid £20 to extend it to 12pm. We could not have been made to feel less welcome throughout. Very disappointing and absolutely not worth the money.

I needed somewhere to stay overnight for a business trip, and this venue looked a decent place to stay. On arrival, the staff were welcoming, and the pub looked to be a nice venue. It was disappointing not to have parking, not a massive issue as there was a car park a short walk away. The stairwell leading from the pub to the accommodation, however, left a lot to be desired and left me fearing for what I had let myself in for. It was somewhat reminiscent of a cross-between a 1980s office block and RIgsby's accommodation. Thankfully, the room was an improvement with plenty of space, and the usual tea and coffee facilities. There were, however, some significant issues which would stop me from returning: When I tried to have a bath, I realised after running the water for long enough to fill, that it was almost empty. On checking, the plug sat proud, meaning water was emptying almost as fast as it was filling. The most concerning part was only discovered late in the evening. I had been out for the evening, returning around 11 pm. When I returned, I found the pub to be closed and my key would not fit the lock. Thankfully I could hear someone inside, who eventually heard me banging on the door and window. Heaven knows how I would have got in had I arrived back any later! If there was another way to get in, I wasn't informed when I checked in. I also didn't expect to have to be back by a curfew - I haven't had one of those since childhood! Shortly after I got back, another guest asked if I knew how to get back out again - I don't know if he managed it in the end.

We stayed on 11th July 2024 for 1 night in room 6 . We loved our room . Spacious , very clean and bed was so comfy . We ate in restaurant downstairs and I had galinhada a traditional Brazilian dish and it was delicious . My wife had steak which she said tasted fabulous . Highly recommend. We slept very well . Now there is one part of the review that’s very important to mention . The staff are amazing but one person in particular shone and that’s Innes . This wonderful lady is first class and knows exactly how to treat guests and diners . If anyone wants to see how they should treat guests , go watch Innes . A true credit to the kings head . We would definitely return and appreciate good service and kind staff . Thankyou x

Typical motor way hotel. Place needs an overhaul.. Most rooms have something wrong with them.. i.e heaters don't work, window seals non existent. But clean, spacious rooms.. and good staff, who do try and help. (were they can)

The location of the hotel is very good at a golf course in the suburbs, very close to the highway but you have to drive. The only complaint is that the breakfast is really bad and everything else is pretty good