Top rated hotels in Warsaw

Hampton by Hilton Warsaw Reduta
4.7/558 Reviews
The front desk service is very good, the check-in is fast, the hotel is very clean, and the breakfast is very rich. The hotel is well-equipped with hair dryer, refrigerator, and kettle. Hotel parking is outside. You can go there directly by taking bus No. 158. There are shopping centers nearby, including McDonald's, KFC, and movie theaters, but the shopping centers are closed on weekends. There is also a gas station nearby, near the airport. The gym is open 24 hours, and it is very convenient to enter with the room card.
Ibis Warszawa Reduta
4.5/577 Reviews
Getting hold of this hotel is nothing short of a nightmare. They outright ignore emails, ignore social media and couldn't be bothered to answer their phones either. It's 3 weeks after the review below was posted on Google. I have now found unexplained credit card charges on my account. I sent 3 emails a week ago asking for clarification - and you guessed it, no response. Phoning results in the same issue, no answers. How do you run a hotel where your phones have not been working for almost 2 months - and cannot be bothered to respond to customers in a timely manner? Seems the only way to resolve this is by having to issue a chargeback with my bank. ”Probably the worst service from a hotel I have ever experienced, and being an ”Ibis” brand they should be ashamed of themselves. For more than a week we tried to get into contact with this hotel to no avail. They ignore emails, don't answer their telephones and don't respond to social media. To make matters worse, even the main Ibis call center could not get through despite multiple attempts to contact their own hotel. I eventually did come right by hunting down an alternative telephone number - only for the person who answered to put the phone down on me as they could not speak English. Julia Białobrzewska who supposedly manages the hotel will comment on Facebook, but is quick to block you if you send her a message asking for assistance. Ibis need to be ashamed - good luck if you have an emergency/get lost/need to confirm something with the hotel as you will not be able to get through to anyone leaving you completely stranded....”

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