Crowne Plaza Hotels & Resorts Hotels in Warsaw

I chose this hotel as it's quite new. So all is in good condition. The bed is very good, not too soft or too hard. It has a very nice view on the City with those huge windows. The tv has chrome casting functionality which is perfect to go for netflix. Breakfast choices are very decent with wide variety of food. Very good quality as well. The downside that I have come across so far is: Restaurant service is poor. I stood in the front waiting for someone to bring to the table for a long time. Then when I was brought to the table, I found the chair being too low while I'm short, so I knew it would not be comfortable. I asked the waiter if there is another chair or table for me. He said it was not possible, while I could see many tables still available. After that, when I wanted to order, there was a lot that was not available from the menu. The presentation of the food was just so-so. I did also have to wait very long for service from the waiter. When checking in, I was asked if I wanted one more card so I could keep it in the slot for the room. I thought that was very good that they asked. But the next day, I noticed that the cleaning staff already took it away from the room. The desk lamp was not working, so I went to report it at the reception. The receptionist asked me if I tried to turn it on, which I felt it was a very silly question. So I told her yes, and I informed her that I checked it was also plugged in. When checking out, I had the same girl whom I went to for the light. I didn't feel very welcome by her. No smile or asking if everything was alright. And after she finished issuing the invoice, she didn't ask if I wanted an envelop for it, so I'd to ask for that.