Staff generay polite, service extremely slow.
Facilities relating to room often didnt work or were missing completely.
Coffee machine didnt work so when we went for dinner we spoke to a member of staff who said they would attend to it but didnt and we gad to ask another member of staff for a kettle in the end.
Sink plug jammed do couldnt empty.
Internet didnt work unless loaded in the bar. Shortly after returning to room connection was lost.
We ordered our meal which took over an hour to appear. Similar situation with breakfast. Booked as requested, for 8.30am. Member of staff didnt appear until 9.00am and we waited in excess of 25 minutes for our pre ordered meal to appear.