Nicholas
November 12, 2023
Pool was out of order (a few hours after my initial questions about the pool I was made aware it was suddenly open but it was very cloudy and not very clean looking),spa tub was filled with concrete and permanantly closed,holes in carpet,cobwebs in the corners,mini fridge was slightly above room temperature. Conversations with staff and management didn't get far,tried to get refund to move to another local hotel and was told I wouldn't be able to talk to get an answer from a manager until Monday 3 days after my check in.i will take this to corporate office if it isn't resolved locally