Wanning Sebastiano Holiday Apartment (Shenzhou Peninsula)

Everyone, please avoid this hotel! After checking in, the pillows were obviously stained, and cockroaches were found on the unrolled bath towels. The environmental hygiene condition was particularly bad. At that time, we and the friend who stayed at the hotel immediately reported it to the front desk and Ctrip and asked for a solution, but the other party not only ignored my reasonable appeal, but also was extremely rude and disrespectful. Later, I came to ask for a solution, but when I came to the door, I didn't even mean to apologize. Apart from perfunctory, I didn't make any substantive remedies at all. I kept saying "the customer is God" in a weird way, which made me very uncomfortable. What's even more ridiculous is that we said that we would definitely respond to this kind of attitude of wanting to fight. When we leave a negative review online, the merchant who came to deal with it said with an indifferent attitude, "If you want to give a negative review, just go ahead and give it." As an apartment that claims that a hotel is actually a B&B, the most basic services and hardware facilities are not provided well, and the service attitude is really disgraceful. In addition to the serious substandard quality of hardware facilities and services, what is even more intolerable is the unprofessional and arrogant attitude of the merchants. I sincerely remind you not to be deceived by the colorful advertisements of this hotel, otherwise it will only leave a shameful memory for your trip to Wanning.

The hotel is clean and sanitary, the service is very professional, the problem was solved immediately, and the room type was upgraded for free. Because of the shuttle bus problem, the check-out time was extended for free. Five stars

The room is nice, the service is good, we were given an upgrade, and the surrounding scenery is also very good

The room was clean and tidy. I usually don't comment. The attitude of the room attendants in this hotel was very bad. I renewed my lease for one day. They came to clean the room quickly in the afternoon. But they didn't change the sheets. I asked them to change the sheets as well. (Because I often go to the beach, I always bring some sand back.) One of them asked me directly: You checked in yesterday. Did you make it dirty today? (Very loud). We usually change it every two days... I said, didn't we pay for the renewal? Do customers who renew their lease not need to change it? Then she made a big contemptuous gesture, rolled her eyes, and snorted loudly. Then she came to change it for us while cursing in her Hainan dialect. It was the first time I encountered such a hotel room attendant while changing it. The hotel has affected my imagination. I will not stay here for the second time. Really.

The boss is very nice. He upgraded us to a sea view room. We can see the sea from the balcony.

It can be said that the house of more than 300 yuan is sold for more than 1,000 yuan. There is nothing. Look at this so-called sea view room. There is no hot water at night. There is no breakfast and no service.