Anonymous User
August 20, 2023
Very disappointing accommodation experience. When I came to the front desk, the front desk staff lacked service awareness. The smell of smoke that hit my face as soon as I entered the room was very pungent. I went down to the front desk to report this problem. The badge showed that one of the front desk managers seemed to be named Ge. The receptionist went to see a few rooms and they all smelled too much of smoke. I said that the smell of smoke in your room was too strong because the windows were not opened for ventilation. She actually said that smoking is not allowed here and the windows will definitely not be opened if the weather is bad. , what should I do if it rains, and the manager's tone is bad and very arrogant. I checked in after 1 o'clock. The weather was indeed cloudy in the morning, but it didn't rain at all. If it rains, you can check in, instead of worrying about the rain. It rains and the smell of smoke in the house does not open the windows. How can such a large guest stay? I have children. I only think that their hotel breakfast has many varieties and tastes pretty good. The rest is really not ideal, especially the poor service attitude.
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