Guest User
January 31, 2023
We got a very dirty and ungygienic room. The bathroom was not cleaned at all (toothpaste residue in the sink, filthy drain, dirty tiles, etc.), the floor in the room was sticky and full of dust and dirt from months! It smelled very musty despite the window being open on arrival, dirty microwave, fluff in the Closet...I could list countless things. All in all, the room was in a miserable condition. Unfortunately, a complaint at the reception did not bring any visible success, except for a roughly cleaned sink and a small champagne (to drink the room nice?!? 😉). Unfortunately, the hotel was not able to provide us with a third pillow for our child, who had to sleep in our bed because the sofa bed was not made up. For 130 euros an absurdity! Thank goodness only booked one night. Never again!
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