Holiday Inn Express Walnut Creek

The staff was very friendly and helpful. The check-in process was quick and the room was clean and as described the amenities, including the breakfast and the gel were a nice addition as well as convenient locations around the property like a local gym and a local restaurant. so it’s easy to find things that you need well as walking distance from stores. there’s plenty of parking for guests, but there is not a lot of parking for anyone else. and they are very strict about the parking and where you park.

I stayed there for a week, it was absolutely wonderful! The staff is incredibly helpful they are always asking if you need something, if they can do something for you, they help with everything and that includes the cafeteria staff! Even the janitors helped, I needed some stuff but in the back of my vehicle a jazzy for my husband to sort of a electronic vehicle for him to get around after back surgery which he stayed in the hospital I stayed at the hotel. We checked out a day early, because the bed was too hard for him on his back but that has nothing to do with the hotel and their beds! Very clean, love the decor very updated! I only had one little gripe, and that is that there's not an ice maker on the bottom floor. We stayed in the wheelchair room which was perfectly accessible for my husband. And the breakfast is outstanding! They go above and beyond. The only thing I wish they had was more bananas or hard-boiled eggs when they run out I guess they run out because I asked and they didn't have anymore. But that's minor. I check in process was extremely fast and I absolutely adore the lady who checked me in I forget her name! That she is the best she has been there for the last three times I was there at the hotel I stayed three times now. But she has checked me in every time. The manager she's outstanding I love her personality.

I was there a week and had a clean room, used the hottub, had a good breakfast every morning. Staff was very helpful every time.

It might be California, but inside hotel smell of **** (*********) was all over. From main lobby to elevator...

uncomfortable stay There was a hidden parking fee and also the room assigned to me was next to the gym. It was loud and uncomfortable to stay in the room.