Alsi Resort Hotel

The experience fell far below expectations. The rooms were very small. It not up to resort standards. I would not recommend this hotel to others

Our TV never worked. Paying as much as we did we expected clean towels and the room cleaned. Out garbage containers were full, the soap ran out on the second day since the bars are so tiny. The elderly gentleman was very kind in dealing with our issues and was very thoughtful. We did not get the room that we had reserved as noted by *******. The pillows were like bricks.

Hotel has a good layout and is near the water body. This property has lot of potential if maintained properly. Swimming pool was closed. Beds were a bit smaller. Overall stay was comfortable though. Hotel was clean from inside.

Review of Alsi Resort My experience at Alsi Resort started on a promising note with its attractive exterior, but things quickly took a downturn upon check-in. There were three guests ahead of me, yet only one staff member was available at the front desk. It was evident that the employee was struggling with the check-in process, signaling our first concern. When I requested a business card, I was surprised to find that the resort had no official cards available, which felt unprofessional. Upon entering our room, disappointment grew. The space was extremely cramped, with the two queen beds nearly touching due to the limited room size. This was a stark contrast to the online photos and descriptions. Hygiene was another major issue—there was hair between the bedsheets, and no trash cans were provided. To add to the frustration, the room I had specifically booked with a Bayview did not offer the promised view. When I approached the front desk again to express these concerns, hoping for assistance, the staff was dismissive. They insisted on inspecting the room themselves to verify my claims, despite the photos I presented. I requested solutions such as fresh linens, housekeeping services, or a full refund. However, the staff directed me to contact *******, citing that since I booked through them, handling refunds was not their responsibility. They only expressed willingness to refund if I contacted the third party- *******. Thank you

It looks nothing like the pictures shown, pool and restaurant/ bar were closed, wasn’t worth the price paid. Better off going to the motel 6 down the road.

The property was dirty and stained and smelled. When we refused to stay there they showed us a suite they wanted to upgrade us to but the upstairs hallway had buckets catching leaking water. The outside areas were unkept. There was the skeleton of a gas grill laying in the fire pit. Half the things listed on ******* as amenities such as bar/restaurant were closed down. We did not stay at the hotel but left immediately.