Sporthotel Wagrain

Been twice and this hotels offers great value for money. Included childcare was excellent for our three-year-old. Rooms are comfortable and well appointed. Spa facilities are fantastic - especially the adults only spa. Food is consistently good and the kids’ buffet means it’s easy to feed them quickly! The ski hire shop is fantastic and the heated boot stores are perfect. Just taking a mark off as some of the common areas like staircases and corridors and the games room look dated. But overall you won’t be disappointed. We’ve had two fantastic holidays here.

Probably one of the best ski hotels we have stayed at. Very close to the Grafenberg lifts, probably a 3 minute walk with boots and skis downhill. The hotel is perfectly central to the ski area so you get to ski Wagrain, Flachau, St.Johann and Zauchansee, although Zauchansee is alot to do in one day we found. I couldnt understand why the ski bus doesnt go to Zauchansee from Wagrain as this is a fantastic area with alot of km's of pistes. I did feel the links between Zauchansee and Flachauwinkl could maybe do with a link like the panorama link. Back to the hotel! - The hotel itself is situated in a perfect location, close to the Grafenberg lift, or you can easily get a ski bus to the Flying Mozart lift. The hotel is clean and spacious, always warm and provided lovely breakfasts and dinners. The dinners were to a very high standard and there was lots to choose from. The hotel did put on an afternoon tea I think between 3pm and 5pm where you could have hot meals such as soup and a main, and some cakes. Some things I was disappointed with: Surprised at no coffee! - in my opinion the hotel is better off ditching the soup and main dish, leaving cakes and adding coffee. I'm somewhat surprised as well as there is no coffee facility in your room. I'm thinking there is a reason, such as knowing people would like coffee so get them to pay for it. To the hotel if they read this, please get rid of the soup and main dish, leaving cakes and adding coffee - that would be perfect and is quite common in other hotels. It would probably save you money by not providing the soup and main dishes. I was a little disappointed as we had arrived late, that we had paid for a full day and there was nothing left out for us in the evening - this is usually the case at other hotels. I think it was more of a hit when on our last day at breakfast it seemed they were keen to get rid of us, taking our plates quickly. Check out was at 10am! (very early) and that the maid walked into our room at 9.58am. We went to the reception to ask for a late check out / or pay for a room but there was nothing. It all seemed like you've had your stay now go type of attitude which was a let down on the last day. However, that was our last day and it didnt spoil the hoilday. The rest of the stay was fantastic and theres not much I can say other than the things mentioned above that could improve this hotel. Pros Hotel centrally located near the Grafenberg lift Warm & clean Staff were excellent A great heated boot room with your own locker provided Fantastic food with lots of choice A lovely indoor swimming pool and outdoor, with sauna and steam room A great games room Cons No coffee in the room or coffee making facilities. No coffee provided at tea (please forget the soup and mains and add coffee) Felt a little rushed to get you out of the door on the last day 10am check out is way too early - usually at other hotels its 12pm - please think about changing this

A truly wonderful hotel making a great holiday. The luxury twin room was spacious, clean and modern and every day we came back to the room cleaned and refreshed. Suited family of four (14 & 12 years old). We had a balcony with lively views. There was a small minibar, which we didn’t use. Only thing missing was a kettle, but wasn’t really a miss. Food was professionally presented and delicious with the staff attentive. One evening the beef was a little too undercooked for hubby’s taste and they were so happy to bring him something else, he declined, but it was a lovely touch. We were given the same table for the week which was lovely and relaxing. The kids buffet was excellent if the kids chose not to eat from the main menu. So much choice to cover the fussiest of eaters. The family pool was fantastic with an indoor and outdoor pool with a sauna for all to enjoy. The infinity pool on the 7th floor was adult only (over 15) and beautiful views of the slopes. We hired equipment from the hotel which was ideally situated in the garage so took the lift down each morning, had our own locker with boot warmers and then a short walk out the hotel, down the hill and across the road to the main 2 gondolas. Could not have been easier. Highly recommend

1st time we heard of this area on Crystal Ski and we were not disappointed. The location of the hotel is perfect for access to the gondola, over the road, and to local shops. A modern style hotel with all the amenities you could possibly want. 1 indoor pool and 2 outdoor pools, the roof infinity pool being adults only. All areas are clean and well kept. Our room, with a small balcony, overlooked to gondola and the bottom red runs. The room is quiet, clean and very comfortable. Alas no kettle in the room. The shower room is large with a separated toilet, again very clean and tidy. The food all week was beautiful and professionally served each evenings except on buffet night. Loads to choose at breakfast. Afternoon light buffet every day between 3 & 5pm. Good quality drinks served at reasonable prices. The hotel was full to capacity during our stay, yet all staff are friendly and well presented. We will be staying here again as it's perfect to get around the Ski Amade area.

This professionally run hotel greets you with the warmest of welcomes. Nothing is too much trouble for the staff, the children were well catered for including an excellent crèche. We were there over the New Year & the gala evening was beautiful. The hotel facilities were of a very high standard especially the spa & the boot room.

First summer holiday in the hotel after 8 winter holidays spent here. Great hotel, great food ( though the choice is more varied in the winter menu), we loved that we can just borrow the bikes and go for a stroll to Jagersee. If you're non-smoker, attention point if you're having smoking guests in the floor below you'll get the smoke in your room.