Maliekal Heritance Cherai Beach Cochin

We stayed here for 2 nights and the staff was very friendly and helpful, especially Harshida, the receptionist and a *** working at the restaurant both dinner and breakfast shift that was very attentive (didn´t get his name). . We had a great room with a nice view of the lake and a short walk to go swimming in the ocean. The gate keeper kept us safe while crossing the road to the restaurant.

The resort has backwaters on one side and beach on the other side. The beach is quite neat, clean and serene. It will take approx 30 minutes to reach this resort from the airport. From here one may visit Munabam, Kuzhipilly beach, old churches established by St. Thomas, Bhagavati temple and Masjid at Kodungallur.

Maliekal Heritance Resort , Cherai, was a reference from couple of my friends and I was excited to book a stay there.Unfortunately, due to a family medical emergency , I had to cancel it .And since I had done the booking via website, I did the cancelation too through that route.The amount taken for booking was stated to be refunded at the time of cancelation.Little did I know that the amount was taken as penalty charges.Anyways, I requested the staff, Ms. Pranitha and Mr Manish to kindly consider as I was unaware regarding the same and also I would like stay there on a different date ( as I had to deal with the current family medical emergency).I had also sent a mail regarding the same in the website mentioned email.I also requested them to give the number of the senior executive in charge of the resort to directly discuss the issue as both had not been helpful in resolving the issue. Both of them kept on stating regarding how it's already in the system and kept on repeating regarding ' CANCELATION POLICY ' instead of helping out the customer and they haven't given the number as well, esp Mr Manish kept ignoring my calls.It's been a very disappointing experience, and I have decided never to stay there. Esp when the staff in authority doesn't want to understand and help the customer. The resort owner can keep the 5310rs for the welfare of the resort. I shall let my network know about the hospitality of your place. Thankyou.

Excellent facility. Very good service. Enjoyed the 2 day break. Special mention of Ms. Mubashira at the Waves who was exemplary exceptional in all aspects. Ms. Shiji at the reception was very warm and welcoming. Congratulations Team . Keep up the good work. Dr. Babu Dr. Mary

We had an absolutely amazing stay here. We booked the family suite, which was incredibly spacious, spotlessly clean, and equipped with all the premium amenities one could ask for. The pool overlooking the backwaters, the charming chai stall set up in a boat as a snacking area, and the adjoining restaurant were all fantastic additions. The beach, located just across the hotel (a mere 30-second walk), made our experience even more convenient and well thought out. From the reception to room service, the staff was exceptionally hospitable and proactive in assisting us throughout our stay. A special shoutout to Bijo, a staff member who truly went above and beyond. His kindness, friendliness, and willingness to help made a significant difference in our experience—his assistance was the cherry on top of an already wonderful stay. We cannot praise him enough! Although we didn’t get a chance to use the cycling and spa services, they are excellent options that we might explore on our next visit. Overall, a flawless 5-star experience for me and my family!

One of the best resorts I lived in with great ambience and very good service offered from the staff.We checked in very late at the hotel but they made sure that our food is ready and kept at my room.very much appreciated the stay..............