Divani Escape

Terrible housekeeping, outdated rooms, average breakfast, the suit is nothing like a real suit. There is no pool in the hotel it’s decorative and should NOT be advertised as a pool. In reality it’s a maximum 3 stars hotel and extremely expensive for what you get. Value for money = 0

How this hotel has a 5 star rating is a mystery to me. Our safe jammed. We reported it in the morning but when we got back in the evening no one had been to look. Had to report it a 2nd time before it was fixed. A leaking shower which caused the bathroom floor to be wet and slippery never got fixed at all. My husbands bedside light which was problematic never got fixed. Breakfast was average and the cereals were cheap and sugary. The bin next to the lift was overflowing with the same rubbish for 2 days. On day 2 there were added egg shells on the floor. All this would be acceptable in a 2-3 star hotel

Nice hotel. I’ve been to Greece 25 plus times. This property is a very nice property and the rooms were very nice. The only complaint I have is that we were not allowed access to their larger property Divani Thalassos/Spa Beach area or Pool without a ridiculous fee which was across the street from us. The pool at the Escape was not really a pool. If you want to enjoy the beach and the pool I would not recommend it. That alone took away one star. Find an another boutique hotel nearby with better views and access to lounging.

Hello everyone! Just back from lovely Greece where we stayed at Divani Escape. That was absolutely aamazing and very comfortable staying . Great location, great food and great people! Especially we would like to thanking Katerina from restaurant team for her great assistance!

The Front desk clerk on duty the evening of July 16, 2023 was a complete fraud and clown. he tried to give me a regular room and insisted it was a suite. He should be terminated for incompetence. I demanded to see more rooms until I was given the room I paid for and advertised on their website. It took him an additional 15 minutes to register my reservation information and produce a room key, even though I completed a pre registration form a week earlier and prepaid the entire stay months in advance. Who wants to wait 15 minutes for a key card? This entire process took 30 minutes between the key and viewing rooms. Unacceptable!! The Divani Apollon Suites is a completely independent entity from Divani Apollon Palace & Thalasso Hotel. Although front desk staff clearly stated we had use of the facilities next door, the staff at the Palace demanded fees for use of any facilities. €70 for pool lounge chairs per day. Comically, our room contains a folio outlining services for the sister Palace hotel...completely misleading and down right fraudulent. Service and attitude from the restaurant staff was cold, at best at the breakfast buffet. We never saw the restaurant open for dinner ad they claim. The new pool area is more of a reflecting/design pool and not a swimming pool. The sun doesn't hit the pool until after 2pm. A total of 4 lounge chairs are available. Room appointments are at least 10-12 years old. Hardwood floors are dingy and dirty looking and furnishings are old. There are no ocean views, although the suites pictured on their website show an ocean outside the balcony door.. The lobby area is clean and somewhat inviting, and the outside areas in front of the hotel are clean and orderly. Needless to say, we checked out after two days. I would suggest you stay elsewhere.