Dylan Zhou
January 29, 2023
This is definitely a very rubbish hotel, Chinese compatriots don't come to live here! First of all, the facilities of the hotel are very old. A crab crawled out from under the bed of my friend's room. This is Shangri-La! incredible! It's ridiculous! Even more infuriating; when I checked out in the morning, the front desk asked me when I was leaving, and I said I was leaving right away, the car was waiting for me. When I looked at the bill later, I found out that there was a package fee, and I was very confused about what it was. After reading it, the front desk said without hesitation that he made a mistake. I don't want to be sensitive to anyone, but this is ********. This Shangri-La is disgusting.
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