Hotels Near Praça das Flores Condomínio Alphaville Nova Esplanada 3 in Votorantim

I don't recommend that hotel to anyone. I travelled 42 hours to arrive in Brazil because we live in Australia, so we chose to book a room that they consider the best category to try to have a night of rest and try to get back after so many hours of flight, But for our surprise, the 'best' room was super noisy because the windows have no closure, and for the staff, this is not a problem for them because it is an external issue that does not depend on them, So I asked you to exchange our room for the noise, they offered me another super quite room and we are super grateful for it, but they didn't let me know that the value of the day was lower than the value we had paid to us, or I paid X I received Y and the difference of value someone put in the pocket. I spoke to the reception Luana, Gilberto, Marcos, Edvan and (he says supervisor needs much to get to the level of a real supervisor) CIA and the only alternative they gave me was to return R$175, Then, if you want to apologize for the event, you will only say that it is an external problem that has nothing to do with them. As someone represents a brand, you don't care what customers/hosts think or feel. People who are completely unprepared, without training and without a pint of respect for the guests. We are absolutely disappointed by the failure and treatment received. If you need a tip before you stay here, please don't stay here because if you need any help they will say that it's not their problem, it's something out of the world. Without counting on other problems such as breakfast we need time to describe what they call breakfast.

We only stayed one night but I want to go back and enjoy it more. We arrived on Saturday late afternoon. The receptionist was very polite. The room was very spacious and comfortable. I loved the size of the king bed. Standard bathroom with a very strong shower. The breakfast is very good...

--＞ Breakfast could have bacon every day. --＞ There are sticks and seats missing in the gym. --＞ The parking service is excellent. --＞ The suite is also very good. Great bathroom. nice, spacious and comfortable. But he had a fault in the garden and the room received a little white light during the night of sleep.

The hotel is located a little away from the centre. I stayed in the suite, the room is large with a room and a small table for 2 people. The hotel's age is visible by decoration and furniture, although everything was working. The internet is good but very complicated to access (it has to register) since the password provided in the reception was not working. I asked for a lunch in the room, missed a snack, a snack, a potato salt, a ketchup, etc., only the lunch appeared on the dish and only. The parking is very confused, a guest parked in a way I couldn't get out, and has no control at the reception of who was the car owner. The morning coffee is good and complete. The bed, the dress and the bed clothes are excellent.

Fui no hotel para passar uma noite, é novo, possui uma estrutura bem moderna, e boa localização. O quarto é grande e espaçoso, tem uma mini cozinha, mesa para comer e sofá, no banheiro o chuveiro é muito bom, com ótima pressão da água. Possui área externa no primeiro andar (não tem piscina). No térreo próximo da recepção tem uma área de coworking, onde os hóspedes podem trabalhar - wifi funciona bem. No térreo também é servido o café da manhã. De maneira geral tive uma boa experiência, gostei da estadia. Os funcionários, acredito que por serem novos, ainda estão aprendendo a atender e lidar com as reservas, pois no checkin foi um pouco demorado e no dia seguinte pediram para eu passar minhas informações novamente, pois havia dado erro no sistema.

I stayed here with my husband for a few nights while visiting family in Brazil. The room was extremely affordable, which we were very happy with. But as usually is the case, you do get what you pay for. The room was as basic as basic gets - we were a little disappointed in the quality of the bed, sheets, pillows, towels, etc. But I guess we should have expected that. On the other hand, the hotel staff were all extremely helpful and friendly, the food at the restaurant was excellent, the bar tender was wonderful, and I used the gym which was above average. It's also a hop, skip, and a jump across the street to a great mall with plenty of food options. Overall, good for a short stay.

Aptitude via whatsapp bad, staffer with bad will!!!!!!!

Excellent facilities, cleanliness and kindness from the team of collaborators.